From the moment I booked our reservation at Hotel Palomar, I felt like a welcomed guest. Rachel Wang, the guest service representative, contacted me by e-mail to acknowledge my room requests and to answer some questions about transportation. She was so engaging and knowledgeable I was quite enthusiastic about our stay.
Our arrival at the hotel was made simple via BART from the airport with a direct stop to the hotel. For those who are not accustomed to an urban environment you may be a bit nervous about the kinds of people who are wandering around the hotel area. While it may be off putting it is really the state of the environment throughout San Francisco - this situation is not peculiar to this hotel. The front desk staff welcomed us with a salute to our anniversary and with a professional air that was down to earth and inviting. The staff was fully knowledgeable of the hotel amenities and gave us specific information about our stay. They were also always at our disposal to offer directions to and from our restaurant choices and AT&T stadium.
The bar and lounge area in the hotel is vibrant and welcoming as well. Our bartenders Brian and Sarah were professional, but also friendly without being intrusive. Brian had expert knowledge of his bar and introduced us to several wines and cocktails that we will definitely try again. The free happy hour of wine and appetizers is a nice perk offered at all Kimpton Hotels and we did enjoy the one at the Palomar as much as the others we experienced in Chicago, San Diego and DC.
We will return to the Palomar for all these reason - great staff, great service, great atmosphere, great location to public transportation. We will be back to celebrate other occasions!
- Also Known As:
- Hotel Palomar San Francisco
- Kimpton San Francisco
- Official Description (provided by the hotel):
- Named one of the world's top 500 hotels by Travel + Leisure, the centrally located Hotel Palomar San Francisco offers a sophisticated urban sanctuary. This luxury boutique hotel occupies a beautiful historic building five floors above the bustling city streets. Showcasing the acclaimed Fifth Floor restaurant, the hotel is within easy walking distance of Union Square, Moscone Center, the Financial District, the thriving SOMA district and the best of San Francisco's theaters, shops and galleries. ... more less
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