We stayed here last weekend on our last night in town after camping. The location is excellent and the reviews on par with what you get. I liked the three bedroom b/c we had a 3 year old. The rooms are older but clean and nice, especially the bathroom, albeit small. It met our needs. The air conditioner was welcome (but I guess that is a given), as was the new flat screens. I also noticed, although did not use the rags for folks needing to wipe down dirty bikes etc. Very thoughtful. Thank you.
We have a 4 month old black lab puppy and I was fully educated on the rules at check in, I had to sign off an a second sheet of rules which I couldn't remember fully and perhaps they gave me a copy but I lost. If they don't give you a copy, Perhaps they should b/c my husband who didn't check in didn't understand so he had to question it further later that day (below). Nothing bad came out of this agreement but I guess I have some residual ill feelings.
We crate our dog who goes everywhere w/us, and she sleeps in the truck when it is cool enough, hikes where she can and we are respectuful of hotel rules always and always stay at dog friendly places. The day we arrived, it was still very hot (90 plus and probably 100 in the car not running ac) & obviously she could not remain in the truck while we are out. That is our problem, as we travel w/our dog - rules are rules and I would not want a room next to what could be a yelping dog either. So I respect their rules. We reparked our truck for dinner so she would not be in the hot evening heat and put her in the back v being crated next to the AC. Understandable.
But even in going to the pool at 8pm, the desk manager at the time told my husband that they could not be in the room left unattended (even while we are doors away at the pool, we could hear here and she is crated). His answer was "NO". No explanation. But my husband had to ask b/c all I had remember was what I signed off on were a little scary - something along the line of all unattended dogs will be crated off to an animal shelter at the owners expense. But before I wrote this review, I called and clarified that this would happen ONLY if they were being disorderly etc. and perhaps people going to the pool could leave their dog leashed nearby and obviously not in the pool.
I guess it was a misunderstanding. But given the message, I spent the last night/hour in Moab before bedtime hanging out in a room to "tend" to a sleeping puppy in a crate v spending time w/the family at the pool. Not the biggest deal but not the ideal situation either for someone on their last night of vacation.
Overall, its just not a very dog friendly hotel. We always clean up after our dogs w/bags, but there is no place for them to really go to begin with so they send you to a back alley. The alley was littered w/dog poop which again wasn't exactly welcoming to a new puppy, or a person who does clean up after their dog.
I guess the overall message was the way it was delivered, not necessarily the rules. If you dislike dogs at your motel, then simply don't allow them. It seems to me they might have had some problems in the past and want to cover their liability, but maybe they allow them to get bookings? We've never gotten extra fees on our cc or complaint due to our dogs, but I chose this location b/c they were locally owned, not a chain and I like to give back to locals when possible. It met our needs but in retrospect, I guess a chain that is used to dogs would have been a better selection though, even if not convenient ie more N or S of town.
Its a perfect place for the end of your trip should you want a budget motel that is clean and convenient but not pet friendly if you are a good pet owner IMHO.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC