This inn offers guests a fabulous location, near shops, restaurants, and the subway, and yet it is also tucked into a residential area far enough so that there is more quiet and a "local" feel to be had. For the relatively hefty price tag of this room each night, the substantial size of the room, with its kitchenette and separate sitting area, and the attractiveness of the main amenities seem to be at the expected, higher-end of the spectrum, but there were some exceptions, which I'll note below:
- Desk in the sitting area has hard plastic chairs accompanying it --- think stiff plastic lawn chairs and you will be thinking of more comfortable seating than these chairs. If you intend to do significant amounts of work during your stay, perhaps the inn's office will loan you one of its padded chairs instead. I did like the way that I could use their printer for free as I was doing my work, though. That part was a nice touch for the working guest.
- The linens are said to be high-thread-count and luxurious, but they did not feel this way to me and my partner. They felt rough and scratchy, unlike better-quality bedding I have experienced at other hotels in the same price point and even less. As other guests have noted, the beds seem to be far more firm and uncomfortable than I have gotten used to at other hotels.
- The bathroom is not very comfortable. Some other reviewers a few years ago wrote about the lack of counter space and shelf space, and a manager replied that this issue was going to be fixed. In the room I occupied, there were small shelves added to the walls, but these were not really helping out with the problematic lack of counter space. In fact, the small metal shelf in the shower was tilted downward on the wall to the extent that not much could even sit on it without the contents of the shelf (i.e., soap, shampoo, etc.) sliding off onto the floor time and again.
- Strange that there was a lack of well located electrical outlets in the room. One would think a modern inn would try to meet the power needs of their guests. There were many outlets available, but they were just not by the chairs and desk where you would expect them.
- The carpet could have been cleaned and/or replaced in the room I occupied. Ugly traffic-related stains were apparent throughout the sitting room.
Some guests have commented negatively on the continental breakfast and coffee at this inn, but I think this part was just fine. One doesn't expect much else in this type of inn, and what they did offer in regard to the coffee/espresso machine was satisfactory --- for me at least.
So, with all this said, would I stay here again? I think my partner's comment says it all: "I don't know if I would choose it first if I needed a place to stay in Boston again, but it wasn't bad. It wasn't unpleasant." If you want a good, solid room with attractive furniture (except for the desk chairs), no insect issues, decent but could-be-improved amenities, and you can pay a higher price for accommodations to be in a fabulous location, then you'll like this Inn as a second or third choice, if not your first.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC