We stayed 4 nights at this hotel and except for one night , had an enjoyable stay. The night in question was due to a large group of about 25 - 30 teenagers who checked in late and were loud, continuously knocking at each others' rooms, stomping and yelling the length of the hallways. Called the front desk to request that the group's chaperones be notified to settle their people down. Said they would but basically nothing changed till well past. midnight .

That aside, unless you want to pay $350+ for a downtown hotel, this is a very good option. They provide a free shuttle to and from the airport. We waited an acceptable 20 minutes, after our call, for our pickup. The pickup location was across the immediate departure area of the airport and easy to find. We were joining a cruise and they also provided a free scheduled drop off to the cruise terminal. The hotel is located about three subway stops from the center of Boston and they also provide a shuttle to and from the Metro or "T" station. This shuttle runs about every 30 minutes but of particular note, the van can carry only about 20 people and serves not only the Comfort Inn but the Ramada Inn and as a consequence can fill quite quickly. There were a few occasions where people could not get on and had to wait 30 minutes for the next pickup with no assurance that they would be able to get on the next one. Think some kind of sign up system is needed.

The rooms were clean and functional and unlike some other reviewers we didn't find traffic noise or any other external noises to be any problem at all, and we had a room facing the road.

The free breakfast was very good and the selection was more than adequate. The immediate area does not have too many options for resturants. There is a resturant attached to a hotel (think it was a Ramada Inn) - the food was so so, but like some other reviewer mentioned, the service was abysmally slow. Eat in town before you return to the hotel unless you have time to burn. A sandwich shop, a Dunking Doughnut resturant and Bowling Alley Pizza place are closeby. There is also a large super market across the street with an attached deli. You can access the market through an overhead pedestrian walkway or a crosswalk with a traffic light immediately to the left and infront of the hotel.

The train line ran just outside our room. Internet connection was terrible in the room. The ice machine was adjacent to the room ( I think it was the only machine . People from other floors were getting ice at this machine). The elevator was just outside the door. The shuttle was slow and crowded when we rode it to and from the train station. The eating area was small. The rooms were past due for renovation.

I just stayed at the hotel (24 - 26 June 2008) and I must admit that the whole experience was very disappointing overall.

I agree with the comments of previous posters that the resturants and the bowling alley were not connected to the hotel. They are owned by the same company and therefore it is possible to use the facilities of the other properties e.g. the swimming pool of the Ramada Inn.

On our first night we were put in room 103 (I highly recommend that you avoid at all costs) which was next to the kitchen and breakfast room and we were woken up at 6am by the kitchen and the beeping from the waffle iron. We asked to move room and the second room that we were assigned was much better in terms of comfort and noise.

The room was okay and the people that worked there were nice and were helpful and understanding of our problem.

We booked this hotel after reading the write up on hotelclub.com which is inaccurate - this hotel cannot be in my opinion described as "located downtown". The hotel provides a shuttle bus to the nearest "T" station which takes approx 10 mins and runs every half hour. We found it difficult to get a space on the bus as it was over subscribed and had to wait a couple of times for the next bus.

Heed my warning...and stay away from this place.
There is a major traffic route into downtown Boston, directly in front of this Hotel. (CAR AND TRUCK NOISE)
The subway and deisel commuter trains run less than 100 feet behind the hotel. (TRAIN NOISE starting at 5am. and finishing at 1am).
And my personal favorite, this hotel is directly in the landing path for Boston's Logan airport (AIRPLANE NOISE). Depending on the wind direction you can get over 1000 flights a day flying over this hotel at (get this), less than 1000 feet. We had everything from 747's to Piper cubs flying over our heads, from 5:30 am to well after midnight.
If you are a glutton for punishment, then this is the place for you.