The best thing about Nine Zero is the service. From the bell service to room service to the front desk, every experience was excellent. Also the location is great for a business trip.

The rooms are very clean and stocked with Mario Badescu beauty products (shampoo, etc). Also the robe is a nice touch.

The only thing I didn't care for was the decor. To me, it looked like a tacky, garish modern interpretation of the Art Deco style. The bed cover was black and tan wide stripes...ugh. The chair in the room looked like it belonged in a clowns room, with its ridiculously high back. Way too much laminated black furniture! Also, in the areas outside the elevators there is tacky shimmery bronze lamae curtains covering the walls. This is just not my preference, as I prefer a more understated atmosphere. Others I was traveling with, loved the decor. The bathroom was nice, in all white tile and marble, very different in style from the rest of the room.

I enjoyed the service, but since ambiance is important to me, I will look for a different hotel next time I am in Boston.

This was my second stay in Boston but the first time styaying in the city. Nine Zero is located near everyting. If you are going to stay here make sure you have a street map because everything is so close and usually only a walk away. Nine Zero made my stay in Boston one to remember.

I recently stayed at Nine Zero during a business trip and was very pleased. Prior to check in, I requested a higher floor room of which I was upgraded to upon check in. The hotel has a free cocktail reception in the lobby from 5-6pm and is worth checking out. They also have free coffee in the morning in a to go cup in the restaurant hotel on the 2nd floor. The room is of average size and modern (a little larger than another Kimpton I stayed in). The shower and bed are amazing. Nine Zero really puts care into every detail (in room chocolates upon arrival, use of robes, fully stocked mini bar with martini bar (fee) and a complimentary CD to listen in the room). I ordered room service for dinner and had the Nine Zero Burger and lobster bisque (both delicious, but a bit expensive). The hotel staff was very friendly and patient. They helped me print several copies that I needed for a meeting and didn't charge me for it. The hotel staff including Thomas Burke was extremely kind and helpful about advice on places to eat and things to do in my short stay. Overall, a wonderful stay and I would highly recommend the hotel to others.

Really enjoyed my stay at the Nine Zero. Great location, beautiful room, very good service. The free wine reception from 5 - 6 each evening was a nice way to wind down and meet some of the other guests. Would recommend a stay here.