We spent the last four days of a whirlwind two week tour of southern California at Paradise Point. Our first week, we were at the Marriott Residence Inn in Hotel Circle which was a perfect base for all our amusement park hopping. Then up to Irvine's Hyatt Regency for a karate tournament. I will review these properties too, but suffice it to say that they met or exceeded our expectations. Unfortunately, Paradise Point did not.
Our plans had been to spend the last few days of our trip lounging in the deck chairs in front of our beachfront bungalow next to a pristine (or at least well maintained beach) while our preteen boys played on the beach and in the water. When we arrived to check in, we were soooo excited. The grounds were lovely. The pools were pretty. The ponds were great and we loved the fact that there were sweet little ducks swimming around everywhere (we didn't know that we'd spend the next four days yelling at other people's kids not to throw rocks at the ducks, but I guess that's besides the point!).
Our room wasn't quite ready for us, so we took the map the girl at the front desk gave us and went off to check out the general area where she told us our room would be. The first thing I noticed was that the "beach" in the picture wasn't exactly what I expected, it was more of a manmade cove - no waves - big drainage pipe spewing who knows what into the water with a warning sign not to swim within 72 hours after a rain - one stretch with no sand, just a huge wall of boulders. I became concerned about the specific location of our room (i.e. was it going to be near the sewage pipe or the boulders?) and went back to the desk to ask. The clerk didn't know, but when I told her that putting my two pre-teen boys near those boulders was a trip to the emergency room waiting to happen (I'm sure she heard "lawsuit" although I didn't say it) she said she'd put in a request in the back.
When they called us to tell us our room was ready, we picked up the keys to Unit #526 (located comfortably between sewage pipe and boulders) and were pleasantly surprised to find that our room was quite lovely. The bathroom was set up so the kids needn't wake us in the middle of the night to potty (unlike the Marriott). The masterbedroom didn't have blackout curtains, but the thick shrubs shaded the windows nicely for late mornings. (On a side note, the thick shrubs only lasted two nights. For some reason they sent the lawn guy with a ladder and an electic trimmer to cut them down at 7:30 a.m. the second morning we were there. We spent the next three nights hanging every available towel in the room in the windows trying to block out the glaring parking lot lights!)
No matter, the kids hit the beach and we hit the deck chairs and that's when I started noticing the trash...everywhere. Pizza boxes, beer cans (and bottles), wrappers, all sorts of nasty stuff, old, moldy towels, abandoned shoes, and so on. I called the front desk to ask them what time of day they came by to clean the beach and they said that it was a, "public beach" and they weren't responsible for cleaning it. Funny how the beach in front of the Hotel Del Coronado is public too, and yet the Del manages to clean it anyhow. So, not wanting to spend the next four days looking at a gross trashy beach, we cleaned our section ourselves. I even picked up a maxipad! #^$^%#%@^%!!!! GROSS!!!! I must have used a whole bar of soap washing my hands (which was never replaced - I'm glad I snagged some from the Hyatt!!)!
Some other points...like others have mentioned, the food in the hotel restaurants is mediocre and overpriced and I laugh at whoever said the tuna in my salad was "sashimi grade". It should have been in a can. The beach is definitely a public beach. It is located next to a public park where some unsavory elements tend to hang out until half past late in the evening (we once had to listen to heavy bass from car speakers past 3 a.m. - another time they were shooting off bottle rockets!) The hotel staff once again can not help with this situation.
The hotel doesn't keep the beach clean with the exception of when they are preparing for their beach karaoke night. They did manage to pick some of the trash (which was overflowing the cans) up in preparation for making us listen to drunken hotel staff and guests blaring karaoke in the style of the worlds worst American Idol auditions until 10:30 p.m. - so much for our nice peaceful bonfire. When I called to ask what it was about and when it would end, they didn't know. They thought it might be entertainment from one of the restaurants (that we weren't near) or possibly a wedding. It was painfully obvious it was a hotel sponsored function - they even had a last call for their cash bar! They just once again didn't want to claim responsibility for something obnoxious. I feel particularly sorry for the poor people whose lawn they claimed to set up the speakers on.
To make a long story longer, instead of spending a lot of time hanging out around the "beach" in front of our $550 plus tax plus $20 for parking (even though every room has its own spot) like we planned, we ended up spending most of our time in other places. I feel like it was a complete waste of over $2000. This wasn't the first time that we had stayed at a Noble House property, but it will certainly be the last.