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Paradise Point Resort & Spa: Traveller Reviews


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Traveller Reviews

56% Recommend
3.0 of 5 stars 488 reviews
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Nice Stay Great for the Kids

Paradise Point Resort & Spa

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4 of 5 stars
Sydney, Australia
6 Jul 2006
4/4 found this review helpful

We stayed at Paradise Point in June 2006 with the family - 2 kids. The price was expensive $200 per night for a garden villa, which pretty much looked on to the road. The rooms we lovely and clean, beds were very comfy. The annoying thing is that the block out curtains only cover the window and not the door, so the room gets bright when the sun comes up . We used the towels from the pool to cover the door, and it worked a treat. The room we stayed are able to be interconnected and the sound does travel. It did not bother us, but it may affect light sleepers. Plus it is a real rip off for parking at $20 per night.

The kids loved staying here, breakfast was expensive but nice. The kids loved to look in the rockpool and look at all the fish swimming in it. The pools are fantastic. My kids swam here pretty much all day, and there is sand on the side of the pool, excellend for sand playing. It was wonderful to sit back, relax, watch the kids swim and sip on a (expensive) cocktail. On the downside, during peak summer periods they need to regularly clean the toilets as they get very wet, sandy and slippery. Not a nice combination.
On the weekends in summer they have movie night at the pool, which my daughter just loved.

Overall we had a wonderful relaxing stay, with resort prices. Perfect for kids during summer. I recommend to save your money and get a garden room instead of a bay view. You will be pretty much in the pool, not in the bay. Try and get out and eat at the local restaurants, as the resort is expensive. Unos pizza at Mission Beach fantastic and great for the kids.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay June 2006
  • Member since 06 July 2006
  • I recommend this hotel for Families with Small Children
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
It's just a so-so place...

Paradise Point Resort & Spa

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2 of 5 stars
San Francisco, CA
5 Jul 2006
2/2 found this review helpful

I wouldn't return or recommend staying here, unless 3 conditions are met:
(a) you are traveling with young children (for whom there is plenty to do);
(b) you can get a guarantee from the hotel that you will be given a room without any musty, mildewy odor; and
(c) the average nightly price falls below $190 or so, including parking.

Otherwise, I would recommend the similarly priced, similarly appointed Catamaran Resort Hotel as a better alternative. The Catamaran fronts on Mission Bay (like the Paradise Point), but also benefits from being just across the street from a public swimming beach on the Pacific Ocean.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay July 2006
  • Member since 05 July 2006
  • I recommend this hotel for Families with Small Children
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Sand In The Sheets!!

Paradise Point Resort & Spa

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1 of 5 stars
California
30 Jun 2006
7/9 found this review helpful

Don’t disregard the bad reviews like we did!! Paradise Point Resort & Spa does not live up to its name. One would expect the highest level of services from a “resort.” Instead, when we opened the couchbed there was sand all over the sheets! Meaning, they didn’t change sheets in-between guests. Totally nasty and unacceptable. So that night we put a small mark on our sheets. The next night we checked them and they had NOT been changed. Most hotels have a sign if they will not change sheets and towels during your stay. Paradise Point did not have any of those signs.

One of the Front Desk clerks was very rude, refused to honor our reservations made a month before for a Bayside Room (saying the hotel was booked up), and told us we could depart the property. A manager finally honored our reservation. They charge $20 PER DAY for parking, when parking is just outside the room but when we got the bill, it was for $40 per day (which we had corrected)! In the bathroom, the shower arm fell to the wall and water sprayed out the side. I wanted to say something nice about this place but every day more and more things went wrong. Beautiful grounds. There are plenty of other resorts to go to in San Diego. They may not be as kid friendly but they have to be better. Paradise Point needs to re-train the staff and housekeepers to provide “resort” level service (since there should be a noticeable difference between a motel and a resort). It would also be nice if they hosed off the old bird poop and grit from the patio furniture.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £216 (year-round)
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Paradise point no rooms available

Paradise Point Resort & Spa

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3 of 5 stars
baton rouge
23 Jun 2006 | Trip type: Business
6/9 found this review helpful

Let me start by saying that I am a travel agent and have traveled and seen a good bit. I arrived at Paradise Point (they did not know that I was doing a sight visit) after a very long night of traveling with my 10 year old and my husband. ( I had called the resort prior to arrival to confirm my reservation as well as to let them know that I would be arriving very late in the evening. ) They had overbooked the hotel and had no room for my family. It is 3:00 in the morning our time. After about an hour of them (Norman) calling around for a room somewhere else they sent us to the BAHIA. They had 1 room available. The grounds here are very nice but it is not a resort. It is a motel. Hot, Dirty, worn, and Old.

I was told by Norman at Paradise Point that as soon as I woke I could come back and check into my room.....so after no sleep I called around 9:00 a.m. and was told that check in was 4:00. I explained everything to the front desk clerk and she said "sorry..........come on by and we'll buy you lunch... but check in is 4:00. "

Long story short.............they did not charge me the $20 parking every day and they took off a charged dinner on my bill. Would I stay here again? Probably not. It is more important to me to be reassured a room when I am traveling with my family. On top of that, I should have been handled by a manager....but it seems that this happens all of the time at Paradise Point so nothing special is done.

The rooms are old, just like many of the write ups say. They are very worn and could use as much attention as the grounds get. We did have a room on a little pond with ducks. This kept my 10 year old busy. The bed squeeked, the sofa bed was VERY thin, I cloroxed the bathroom........it wasn't clean enough for me. Everything in the room is worn from years of use. The carpet is very old and dirty. Bring flip flops or slippers .....my sons feet were BLACK from walking around the room barefoot.

The grounds here are beautiful. The barefoot grill was very good and has great atmosphere. The staff was pleasant at all other times. It is kid friendly...just not top notch like their rates suggest. Good luck if you go.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay June 2006
  • Member since 19 December 2005
  • I recommend this hotel for pet owners, Families with Small Children, Families with Teenagers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
A total letdown after a great trip

Paradise Point Resort & Spa

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2 of 5 stars
Magnolia, Texas
12 Jun 2006
13/17 found this review helpful

We spent the last four days of a whirlwind two week tour of southern California at Paradise Point. Our first week, we were at the Marriott Residence Inn in Hotel Circle which was a perfect base for all our amusement park hopping. Then up to Irvine's Hyatt Regency for a karate tournament. I will review these properties too, but suffice it to say that they met or exceeded our expectations. Unfortunately, Paradise Point did not.

Our plans had been to spend the last few days of our trip lounging in the deck chairs in front of our beachfront bungalow next to a pristine (or at least well maintained beach) while our preteen boys played on the beach and in the water. When we arrived to check in, we were soooo excited. The grounds were lovely. The pools were pretty. The ponds were great and we loved the fact that there were sweet little ducks swimming around everywhere (we didn't know that we'd spend the next four days yelling at other people's kids not to throw rocks at the ducks, but I guess that's besides the point!).

Our room wasn't quite ready for us, so we took the map the girl at the front desk gave us and went off to check out the general area where she told us our room would be. The first thing I noticed was that the "beach" in the picture wasn't exactly what I expected, it was more of a manmade cove - no waves - big drainage pipe spewing who knows what into the water with a warning sign not to swim within 72 hours after a rain - one stretch with no sand, just a huge wall of boulders. I became concerned about the specific location of our room (i.e. was it going to be near the sewage pipe or the boulders?) and went back to the desk to ask. The clerk didn't know, but when I told her that putting my two pre-teen boys near those boulders was a trip to the emergency room waiting to happen (I'm sure she heard "lawsuit" although I didn't say it) she said she'd put in a request in the back.

When they called us to tell us our room was ready, we picked up the keys to Unit #526 (located comfortably between sewage pipe and boulders) and were pleasantly surprised to find that our room was quite lovely. The bathroom was set up so the kids needn't wake us in the middle of the night to potty (unlike the Marriott). The masterbedroom didn't have blackout curtains, but the thick shrubs shaded the windows nicely for late mornings. (On a side note, the thick shrubs only lasted two nights. For some reason they sent the lawn guy with a ladder and an electic trimmer to cut them down at 7:30 a.m. the second morning we were there. We spent the next three nights hanging every available towel in the room in the windows trying to block out the glaring parking lot lights!)

No matter, the kids hit the beach and we hit the deck chairs and that's when I started noticing the trash...everywhere. Pizza boxes, beer cans (and bottles), wrappers, all sorts of nasty stuff, old, moldy towels, abandoned shoes, and so on. I called the front desk to ask them what time of day they came by to clean the beach and they said that it was a, "public beach" and they weren't responsible for cleaning it. Funny how the beach in front of the Hotel Del Coronado is public too, and yet the Del manages to clean it anyhow. So, not wanting to spend the next four days looking at a gross trashy beach, we cleaned our section ourselves. I even picked up a maxipad! #^$^%#%@^%!!!! GROSS!!!! I must have used a whole bar of soap washing my hands (which was never replaced - I'm glad I snagged some from the Hyatt!!)!

Some other points...like others have mentioned, the food in the hotel restaurants is mediocre and overpriced and I laugh at whoever said the tuna in my salad was "sashimi grade". It should have been in a can. The beach is definitely a public beach. It is located next to a public park where some unsavory elements tend to hang out until half past late in the evening (we once had to listen to heavy bass from car speakers past 3 a.m. - another time they were shooting off bottle rockets!) The hotel staff once again can not help with this situation.

The hotel doesn't keep the beach clean with the exception of when they are preparing for their beach karaoke night. They did manage to pick some of the trash (which was overflowing the cans) up in preparation for making us listen to drunken hotel staff and guests blaring karaoke in the style of the worlds worst American Idol auditions until 10:30 p.m. - so much for our nice peaceful bonfire. When I called to ask what it was about and when it would end, they didn't know. They thought it might be entertainment from one of the restaurants (that we weren't near) or possibly a wedding. It was painfully obvious it was a hotel sponsored function - they even had a last call for their cash bar! They just once again didn't want to claim responsibility for something obnoxious. I feel particularly sorry for the poor people whose lawn they claimed to set up the speakers on.

To make a long story longer, instead of spending a lot of time hanging out around the "beach" in front of our $550 plus tax plus $20 for parking (even though every room has its own spot) like we planned, we ended up spending most of our time in other places. I feel like it was a complete waste of over $2000. This wasn't the first time that we had stayed at a Noble House property, but it will certainly be the last.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay June 2006
  • Member since 29 July 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes No
Check Rates
Average price*: £216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Paradise Point Resort & Spa Also Known As

Address: 1404 Vacation Road, San Diego, CA 92109