The location of this place near Times square and the Theatre District is great when you are getting home at night, but apart from that it is a little bit of a grungy area with athe very loud bus station next door and a construction site across the street. The service fee makes no sense as it is $25 for one night and $50 for a stay longer than that, yet there is no difference in the service you get....basically you get nothing. i was there 9 nights and there was no servicing of the room, changing of bed linen or towels. ALL apartments that I have previously stayed in do a room clean and a towel and linen change weekly. (And it seems you pay for that) This one does not. I guess you can wash your own but it is going to be hard to clean without equipment and supplies.The lobby is fully renovated but they are not using it so you enter through the grubby side office. The people on reception are clueless most of the time.
Bed, TV and kitchenette are good. More cutlery, glasses and plates would be great.
I booked through Expedia which says the rooms all have free WiFi. This is false the WiFi is only in the lobby. When I complained about this on arrival i was rudely told to take it up with Expedia. Customer service is very lacking here.
- Also Known As:
- Metro Apartments Hotel New York City
- Metro Apartments Hotel
- Official Description (provided by the hotel):
- Centrally located in New York, this 101-room apartment hotel is near Javits Convention Center, New York, New York, United States of America, Times Square, and Broadway. Other nearby points of interest includes Empire State Building. At the Metro Apartments Hotel, you’ll discover comfortable, relaxed accommodations just minutes from Times Square, at the beginning of Hell's Kitchen and a conveniently located near the Port Authority Bus Terminal in Midtown Manhattan. Our affordable apartment hotel is a convenient alternative to the many other accommodations in New York City and is the perfect choice for your extended stay vacation. You’ll enjoy easy access to the city’s diverse neighborhoods, exciting attractions, shops and restaurants. Come discover your New York City home away from home. ... more less
- Reservation Options:
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