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Marriott Bonvoy member rate available
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£209
Fully refundable before Sun, 31 Mar
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£200
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Reviewed 15 September 2014 via mobile

Hotel was clean and nice. Room was donated by king bed. Staff was good. Location worked out well for theater. Was able to check in early room was ready. Elevators were often busy and had to wait Seemed fairly new. Very modern styling. Would stay again at hotel.

Date of stay: September 2014
Trip type: Travelled solo
1  Thank disneydorothy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Davidlk2013, Guest Relations Manager at Courtyard New York Manhattan / Times Square West, responded to this reviewResponded 28 September 2014

Thank you for choosing Courtyard by Marriott Times Square West for your one night stay in New York. We are happy to hear you had a great stay with us. We are close to all the broadway shows and Times Square. All within walking distance. Thank you again for your feedback and we hope to see you again real soon, maybe for a longer stay with us.

Best regards,

David Lew
Director of Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2014 via mobile

We stayed here to attend a concert at Madison Square Garden. The location was great because it was in between the venue and Times Square. The room was small, yet typical for New York. It was very clean and smelled nice when we checked in. The staff was friendly and professional. The best part: there's a Dunkin' Donuts half a block away! Life is good!

Date of stay: September 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank caroline1600
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Davidlk2013, Guest Relations Manager at Courtyard New York Manhattan / Times Square West, responded to this reviewResponded 28 September 2014

Madison Square Garden is only a few blocks from our hotel. We are happy to hear you had and enjoyalbe stay and was able to attend a concert at Madison Square Garden. And yes, Dunkin Donuts and Starbucks are right down the block. Thank you for choosing Courtyard by Marriott and we look forward to seeing you again, maybe for another concert at the Garden.

Best regards,

David Lew
Director of Guest Services

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Reviewed 14 September 2014 via mobile

Walking distance to Time Square and great shopping. Check in was easy. We stayed on the 27th floor. The room was small, but the bed was comfortable and the space was nice. Small fridge in the closet. No microwave. Very clean and the bellman was very courteous. Parking fee is outrageous! $45 for 24 hours. Any time over will cost.

Date of stay: September 2014
Trip type: Travelled as a couple
Thank ms_swalton
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Davidlk2013, Guest Relations Manager at Courtyard New York Manhattan / Times Square West, responded to this reviewResponded 28 September 2014

Thank you for mentioning the great location of our property. We are happy to hear you had and enjoyable stay in New York. We are sorry for the high cost of the parking. Since we are in a prime area, parking costs are the same with all the garages in our area. We are close to Penn Station and Port Authority Bus Station, where many of our guests do leave their car at home and take the train or bus to New York City. We look forward to seeing you again on your next trip to New York.

Best regards,

David Lew
Director of Guest Services

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Reviewed 12 September 2014 via mobile

You always know what you're going to get with Marriott and this property does not disappoint. My room was clean and surprisingly spacious. The staff is very helpful and friendly. The location is perfect, just steps from Times Square. I especially appreciate that this property has a concierge who is helpful, friendly and very professional.

Date of stay: September 2014
Trip type: Travelled on business
Thank NJkenzie212
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Davidlk2013, Guest Relations Manager at Courtyard New York Manhattan / Times Square West, responded to this reviewResponded 28 September 2014

Thank you for mentioning our wonderful staff here at Courtyard by Marriott Times Square West. I do believe we have one of the best hotel teams here in New York. We believe in not only meeting guest expectations, but exceeding them. We look forward to seeing you again on your next trip to New York.


Best regards,

David Lew
Director of Guest Services

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Reviewed 12 September 2014

We really enjoyed our stay in the hotel. The room was clean and tidy, as well as the whole structure. The staff is really great and helpful for every need. A big plus is the position, very close to Times Square and the Subway.

Date of stay: April 2014
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Lorenzo C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Davidlk2013, Guest Relations Manager at Courtyard New York Manhattan / Times Square West, responded to this reviewResponded 28 September 2014

We are happy to hear you had a memorable experience staying at Courtyard by Marriott Times Square West. We are a new hotel, opened in May of last year. Our central location is is within walking distance to many of New York's famous attractions. Thank you for choosing our hotel for your trip to New York.

Best regards,

David Lew
Director of Guest Services

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