Prior to my making an appointment, I indicated that I wanted a facial and that I was a woman of "a certain age" and needed someone who had that kind of experience. I was given Kyra who was wonderful.
The next time, Kyra was not there but I was promised "Marcy" whom I had read about in a review and was told that she was really good. When I got there, first I had a fine massage. When I was finished, my masseur told me that Marcy wasn't there; she had jury duty. But I told her that I had seen her prior to the massage. Then the young woman who made the appointment would not let me have Marcy (I dont know why) but said that the woman I was seeing was very good. The masseuse informed me that the manager wasn't there so just go and have the facial and then speak to the manager.
The facial was very disappointing; this woman did not seem to know how to adjust to older faces. When I was finished, I complained to the manager -- who offered to give me some moneys off but who still expected to be paid for that poor service.
So, if you use Metamorphosis, do not allow for a "Bait and Switch." If they will not give you the person you requested, do NOT accept a substitute.
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