“St. Regis NYC”
While visiting NYC, I have had the opportunity to stay at a variety of hotels. Over the years, there have been a few I wish to mention: The St. Regis (a number of times), The W Tuscany Hotel (no longer owned by W), The Westin Times Square (crazy-busy hotel with wonderful, quiet rooms), and The Mandarin Oriental (once and never, ever again). The leader in beauty and service is undoubtedly the St. Regis.
The St. Regis has defined luxury for many years. They have excelled in excellent service to the point of becoming legendary, and the standard has been set very high.
My eight-year old and I stayed in room 1511, right off the elevator. In many hotels, staying this close to the elevator would be a concern, given all the inevitable noise; that is not the case with this room, however. We didn't hear anyone in the corridors - no voices, no rambling bits of luggage or room service trays.
The room itself is standard St. Regis: beautiful, calming tones of steel blues and silver line the floors and walls. The floor-to-ceiling window opens, letting in the refreshing morning air. The King bed was magnificent, and the linens were baby-soft.
The bathroom hosts double sinks, a wonderful soaker tub (great for one body, but I suspect it would be a tight fit for two adults), separate shower, fantastic water pressure, a small television, and lovely bath products.
The only negatives to #1551: no separate water closet (at $1,000/night, I would have hoped for this added feature). Also, the shower door and wood frame need replacing, as they are clearly beyond repair. The wood has apparent water damage, and had tiny insects coming out of a hole the size of a dime (baby termites, perhaps? I am not certain, but insects are insects and are not a fine sight in any hotel, let alone the St. Regis.).
Room service was prompt, and the food was nothing short of delicious - even my child's hot dog was great.
The concierge is second to none, as are the front desk staff.
From the hotel, Starbucks is a quick 30-second walk across the street, located in the Sony Public Arcade building on 55th. The Sony store carries all the electronic goodies one could desire, of course, but better than their line of products are the staff. Who is training their people and how can that service be copied globally?!! Spectacular, beyond-the-call-of-duty staff answered all our questions, and treated my eight-year old with respect and kindness. Daniel was particularly helpful with a BlackBerry challenge I was having.
Anything and everything else that one could possibly desire can be reached on foot or via an easy cab ride from the hotel.
The best burgers can be found at Tri Tip Grill (--------), located underground at the Rockefeller Centre. We ended up there twice within 24 hours - it's fantastic! The Lego Store (also in Rockefeller Centre) now knows my child on a first-name basis. Dylan's Candy (near Bloomingdale's) remains a shop we enjoy returning to. The staff at Radio City Music Hall could not have been more organized (no small feat) or kind, and the Rockettes were beyond spectacular. I must say, it was a delightful surprise to encounter kind, happy, lovely staff and visitors around every corner of our trip.
As for returning to The St. Regis: I'm not sure I would do so. For the money, I would prefer to have a newer, fresher room (oh, to have a twin of Chicago's Elysian built in NYC!).
Your stay will, of course, be beautiful at the St. Regis. I expect the insect situation was limited to perhaps only our room. You can count on being treated very well at this establishment.
Each room I have stayed in over the years has been oddly quiet, even when located on 55th Avenue. U...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC