Web site noted room service. None at all.
Upon arrival, advised check in within 1/2 hour, due to cleaning.
4 hours later (luggage could not be checked in-so we had to remain in lobby and and hold) advised room finally cleaned and ready. We noted many later arrivals who were checked in.
For a 4 hour cleaning this room, it had a dirty tub (looked like animal hairs) dirty sink and the smell in main room was undescribable.
Air conditioning did not work. Account Access was not available (site kept showing available later).
Extremely disappointed/put a damper on whole trip.












