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Sheraton Baltimore North Hotel: Traveller Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 57 Reviews
5.0 of 5 stars
16
4.0 of 5 stars
19
3.0 of 5 stars
8
2.0 of 5 stars
7
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#17 of 72 hotels in Baltimore
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  • Hotel class: 4 of 5
  • Rooms: 284
  • Address: 903 Dulaney Valley Road Baltimore, MD 21204
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Contemporary 12-story Hotel connected to Towson Town Centre shopping mall by skywalk. This description is based on information provided by the hotel.
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool
Check Rates: £80 ($122) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Sheraton Baltimore North Hotel

( 11-15 of 57 )
“So I did not realize that treament is dependent upon age?!?!?!?!??!?!?”

Sheraton Baltimore North Hotel

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1 of 5 stars
New Jersey
20 May 2008

Have you ever been descriminated against? Yeh, me neither. That is of course, with the exception of my recent stay at the Sheraton Baltimore North. So where do I start, how about where most people do, at the BAR.

Coming from the service industry, I was once a waiter, I can understand and appreciate the need for service with a smile, something I did not receive at the Sheraton Bar. A bartender, who was probably 2 yrs my senior, a whopping 26, decided to base his client relations upon the age of the attending patrons. Upon my arival at the bar I was forced to request menus, a circumstance that was due to the tender's inability to pay attention to myself and the rest of my party. After tossing the menus at us, an action which is unacceptable under any circumstance, we proceeded to order; now I must say, the food was wonderful, it was a highlight of the weekend. When it came time to pay the tender told us that "oh by the way, there is a special on Killian's Red today, $2 bottles." Well, thanks for the update!! So I did what any sensible person would have done, asked if he could charge us for Killian's rather than the beers we drank? You would have thought that I asked this guy to part the Red Sea: "Sir we are limited in the number of Killian's we have available for the special, and these are counted by my Manager." Dude, its beer, it grows on trees. Ok fine, I will accept his response, but does that mean that your manager would approve of you telling us about a special after we have paid? Is it that hard to use your noggin?? So that was that, and nothing came of it, but that was just the beginning.

Let me just preface the next part of this rant by asking a simple question, does anyone know what "best and final" means, or for that matter what "guarenteed best rates" means, cause if so then you can run this Hotel. When I made my reservation I was told that my room rate was $170 a night, a rate which is indicitive of my AAA discount. Ok, so not to bad considering that it is a Sheraton, right? Thats what I thought, until I received my bill. Picture this, your sleeping soundly on a Sunday, the day of rest, knowing that your guarenteed something in this life, the rate of your room, only to find that your bill for the two days is, ready...$695. Woha!! Ok lets take it back in the day here, 2+2=4, 3+3=6, 170+170= 340...hmmmm? Well I took it to the manager, and let me tell you that up to that point I did not think I was dumb, but when she was done with me I was second guessing my Ivy League diploma (I am kidding about the Ivy League, I went to Towson). She more or less told me that I was wrong, and my story was inconsitent with her own, well no [--] there are inconsistencies, there are about 355 inconsistencies. So I took it on the chin and went back to the room, where the girlfriend was waiting. Let me just say that she gave a wonderful pep-talk....needless to say, I went back down. Finally after about an hr and a 1/2 of pleasent conversation, we found my mistake.....Im kidding, imagine reading this whole thing only to find that I was wrong, haha. For real, though, she found her mistake and proceeded to pull her foot out of her mouth and her jaw off of the ground, all at the same time mind you. By the way, she never said sorry. Wow!!

Let me just add a few things: we had to take the elevator up 2 floors in order to go down 1, there was human waste in a plant by the elevator (kinda funny), we were woken up three times, once by room service who was at the wrong room (did they change a 2 to a 4 recently, could someone let me know next time, I think a memo is in order?) and then two more times by housekeeping who was asking us to checkout (checkout is at 12, this was at 9 and 10), and finally the pool and hottub was down, dagger!

All in all, not a bad time, ha. Maybe it was a fluke, but let me tell you that I typically stay at Marriotts, I have been to a couple of Westin's (same company), and have stayed at a Hyatt in Hawaii, and never in my life have I had a similiar experience.

I really think that I would have been treated differently if I was 52, wearing terrible golf pants, and driving in a convertable. Instead they saw a 24 yr old hung over young professional who was wearing a shirt that said "I put out," and a matching Ralph Lauren sweatsuit. Should have stayed at a Comfort Inn.

  • This TripAdvisor Member:
    • Liked — The location, down the stree from the bars
    • Disliked — The employees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmarti15's Summary
Date of Stay: May 2008
Travelled with: Friends
Visit was for: Quality time with friends
Age group: 18-24
Member since: 20 May 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Concerts / Music festival, Other
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Average price*: £80 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“nice room, poor service”

Sheraton Baltimore North Hotel

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3 of 5 stars
north carolina
22 Apr 2008

We enjoyed the hotel but had a problem with the service. We were told we would get a rollaway bed when we checked in. When we checked in they said that our room was a fire hazard for a rollaway, so we asked for a different room that we could have a rollaway, they said they didnt have any. How can that be? Why would they advertise that? ! Then, we inquired about a ride to the Orioles game, they said they provided a car service for that. so when we called them to have the car come get us, they suddenly remembered that their car service doesnt cover that.
We were so disappointed in them. They didnt even care that they had let us down. Also, the housekeeping is loud and obnoxious, forget sleeping in.

They do have good food.

  • This TripAdvisor Member:
    • Liked — the rooms were clean
    • Disliked — the customer service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
daydrmr's Summary
Date of Stay: April 2008
Travelled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: 18 April 2004
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Girlfriend getaway, pet owners
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Great pool scene, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Sporting event
Was this review helpful? Yes No
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Average price*: £80 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Just average-thin walls”

Sheraton Baltimore North Hotel

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3 of 5 stars
New Jersey
17 Feb 2008

We stayed for two nights (2/15-16) for parents weekend of MICA, our son's art college. We were on the 5th Floor away from the main elevators. Friday night we noticed it seemed to be quite noisy in our room from the hallway. Babies crying, people walking, thumps, but it was still early. Little did we know that the walls seemed paper thin and we could actually hear conversations through our wall AND through the vent near the ceiling above the bed. I read a short passage from a book I was reading to my son and the people next door knocked on the wall! Mind you I was not shouting or even talking loud.
There was a cool breeze if you went near the windows as well. The party through the vent lasted until at least 1:00 AM.
To make matters worse there was no fan in the bathroom (also not good for OTHER reasons) to drown out the noise.
The room was clean and the beds very comfortable although the comforters were very heavy. The pool looked nice although the bottom needed attention and the front desk staff was extremely friendly and helpful. We thought the free parking was a plus. If you are a mall shopper it would be heavenly with the connecting walkway.
In all, it was not a bad experience but enjoyed other hotels thicker walls and complimentary breakfasts much more. I probably not stay here again.

  • This TripAdvisor Member:
    • Liked — free parking, beds, location
    • Disliked — thin walls, noise, no bathrrom fan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hammockdoll's Summary
Date of Stay: February 2008
Travelled with: Family with teenagers
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: 11 June 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon
I selected this hotel as a top choice for:
Business meeting / Event, Other
Was this review helpful? Yes No
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Average price*: £80 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great value, great customer service”

Sheraton Baltimore North Hotel

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4 of 5 stars
Raleigh, North Carolina
5 Feb 2008

This is a surprisingly luxurious hotel for the price and considering that they allow pets. The staff at the reception desk were friendly and helpful. The rooms were spacious, quiet, and well-appointed. The beds were insanely comfortable. The hotel is in a nice, somewhat suburban location right near a mall.

I stopped here for one night while on a road trip from Massachusetts to North Carolina. I will definitely stay again when I have more time to explore the Baltimore area.

  • This TripAdvisor Member:
    • Liked — The friendly, helpful staff. And the awesome bed!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zinnia3's Summary
Date of Stay: December 2007
Travelled with: Friends
Visit was for: Other
Age group: 35-49
Member since: 05 February 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, pet owners, tourists
I do not recommend this hotel for:
Young Singles
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £80 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Sheraton Baltimore North Hotel Towson - is fine by me”

Sheraton Baltimore North Hotel

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5 of 5 stars
Glen Burnie, MD
28 Jan 2008

I stayed at this hotel for a 2 day State of Maryland PTA 2007 Convention. I had a wonderful stay and I thoroughly enjoyed every aspect of my visit. The room was very clean, spacious and well decorated. I couldn't believe how comfortable the bed was. There was water, tea, coffee and a coffee maker available

I ate breakfast at the restaurant downstairs and the meals were so-so, but not great. The service was great but the food is nothing to write home about.

I had an awesome view of the city from room and enjoyed every minute of it. I would definitely stay here again.

  • This TripAdvisor Member:
    • Liked — the bed
    • Disliked — the location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beachgirl007's Summary
Date of Stay: November 2007
Travelled with: Large group or tour
Visit was for: Business
Age group: 25-34
Member since: 05 May 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, pet owners, tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: £80 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Sheraton Baltimore North Hotel

( 11-15 of 57 )
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Sheraton Baltimore North Hotel Also Known As

Address: 903 Dulaney Valley Road, Baltimore, MD 21204