My husband and I were experiencing high levels of stress at our work and needed desperately to get away for a peaceful and quiet weekend. We choose the Gramercy because we knew the weather was going to be very hot and humid and they have a lovely in the ground pool surrounded by trees and flowers - the perfect place to relax and cool off. We arrived on a Friday evening and couldn't wait to take a dip in the pool. We weren't there more than 15 minutes when 3 young children crashed through the gate and proceeded to jump into the water not more than two feet from where we sat. A woman, who we assumed was their mother, sat idly by while the children screamed, yelled and cried, splashed and dove in and out of the water. Eventually we left and complained to the woman at the front desk. She apologized and said she would mention it to them when they came in. On Saturday, we enjoyed several hours at the pool undisturbed, thinking our problem had been solved. There was alot of activity preparing for an evening wedding reception but nothing that interfered with our activity.
On Sunday there were alot of guests in the pool before noon but most of them checked out that day. We were just getting into the water when we experienced an exact repeat of Friday evening. So much for enjoying any pool time on Sunday and unfortunately, our room overlooked the pool so we had to listen to the yelling and screaming as we tried to read.
Upon check out we mentioned it directly to the owner who we found was also the owner of the loud children! Her only response was that the pool is for the people who live at the house as well as for guests. No apology was given and obviously no change will be made in the future regarding the children.
So, if you are looking for a restful retreat, try Great Oak, on the Chesapeake Bay, or visit the Gramercy during the winter months.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, Families with Small Children, tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Other