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Phoenix Risin' Bed & Breakfast: Traveller Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2.5 of 5 stars 9 Reviews
5.0 of 5 stars
2
4.0 of 5 stars
0
3.0 of 5 stars
1
2.0 of 5 stars
1
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#14 of 17 B&Bs in Baltimore
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  • Rooms: 3
  • Address: 1429 Bolton St. Baltimore, MD 21217
Property Type: Bed and Breakfast
  • Guest rooms in a private home or small hotel that includes breakfast in the price of lodging.
Free Parking
Check Rates: £77 ($118) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Phoenix Risin' Bed & Breakfast

( 4-8 of 9 )
“Loved the setting and service at Phoenix Risin”

Phoenix Risin' Bed & Breakfast

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5 of 5 stars
Oakland, California
22 Apr 2008
0/1 found this review helpful

I travel frequently. When I travel to the East Coast, particularly the Washington/Baltimore Metropolitan area, Phoenix Risin is my lodging destination. I have stayed there more than 8 times, having just returned this month. There are 4 main reasons that I am a repeat customer: The hospitality, arework, breakfasts and the sheets.

As she always does, the Innkeeper, Janice Orr, always greets me with a hug and my beverage of choice. She always makes me feel like a member of the family who has come for a visit. She generally makes dinner reservations or restaurant recommendations for my colleagues and me. I am a breakfast person. Her breakfasts are hearty and tasty. I particularly like the breakfasts that are made with fresh and locally grown ingredients.

The B&B is impeccable, with attention to the smallest details. It is filled with art by African, African American, Native American and Haitian artists. All of the guest rooms and guest spaces are filled with art.

I love the touch of bottled water, great coffees, cocoas and cider in my room, and the presence of a coffee grinder. The room I stayed in has great decor and silky sheets that have been ironed. When friends tell me that they will be in the Baltimore/Washington area, I don't hesitate to tell them where they should stay. I tell them to stay at Phoenix Risin where i'll stay the next time i'm in the area.

  • This TripAdvisor Member:
    • Liked — The cleanliness, warmth of the Innkeeper, food service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
McClymonds's Summary
Date of Stay: April 2008
Travelled with: Solo traveler
Visit was for: Business
Age group: 65+
Member since: 22 April 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Older Travellers, tourists
I selected this hotel as a top choice for:
Business meeting / Event, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: £77 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great bed but no breakfast”

Phoenix Risin' Bed & Breakfast

5 Apr 2008
0/1 found this review helpful

I had never been to a b+b before and decided to spend Easter weekend at Risin’ Phoenix. I booked & paid for the room (it is policy to pre-pay for a holiday weekend) before seeing the comments below. Once I read them I immediately spoke to the owner about my concerns and disappointment. She assured me that they were not true and that I would have an enjoyable stay. In response to the comments below, I can say that I found the food to be fresh (and tasty), the bed was comfortable and the house generally clean. I do believe that her nightly rates are inflated based on what you get and that guests should get all of what they paid for. Specifically, of the two nights and two mornings I spent at this b+b, breakfast was served late the first day (after 12 noon) and not at all the second day. The reason was that (day 1) she was out shopping for the fresh food and (day 2) overslept. It would be great if the owner had planned for my arrival just as I planned the trip in advance. I agree with the writers below when they say Ms. Orr needs help. She had a local college student helping cook breakfast on day 1, but that was it. The house is also in need of some make-over work. The carpets have paint and other miscellaneous stains on them, that I didn’t expect to see considering the great descriptions on the website.

If you are looking for a weekend away, and aren’t too caught up on appearance or the timeliness of breakfast, then this place should be fine for you. If, however, you want the best deal for your money, or even if you are on a schedule, you might want to pass. I know for myself, next trip... (and for less money) I’m staying at the Westin.

  • This TripAdvisor Member:
    • Liked — convenient parking
    • Disliked — low value for price paid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
globalgirl31's Summary
Date of Stay: March 2008
Travelled with: Solo traveler
Visit was for: Other
Age group: 25-34
Member since: 05 April 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
Was this review helpful? Yes No
Check Rates
Average price*: £77 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Phoenix Risin - Health Code Violation”

Phoenix Risin' Bed & Breakfast

26 Nov 2007
1/1 found this review helpful

I recently stayed at Phoenix Risin with a few colleagues for a business meeting.
The pictures on the website are deceiving and the property is disgusting.
For starters -The property was unprepared for our arrival and the innkeeper provided several excuses but never offered a discounted
Upon entering the property, the innkeeper had all of personal items (shoes, clothes, etc) out in the junky foyer area. Upon our walk thru of the home which had lovely artwork, the rooms looked clean but was not. in-room Coffe makers with fungus in side, old bed sheets with holes in them.
The innerkeeper did not cook breakfast and kept a filthy kitchen that should be fined for several health code violations. She also eased dropped in on our private meeting and proceed to provide input interrupting our meeting. There were so many levels of unprofessionalism and filthy living conditions I couldn't ruin one's appetite.

Last but not least we checked out early due to inhospitable conditions and the innkeeper rushed downstairs to charge our credit card for 2 nights instead of 1 night in a sweatshirt and panties (Disgusting!!) singing her excuse song.
I would NOT recommend this property to anyone

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
singlesavvytravel77's Summary
Date of Stay: November 2007
Travelled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: 26 November 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Management Response
JOrrEsq, Owner/Innkeeper
(Management representative)
16 Feb 2008
First, this review and the following two (2) reviews were written (in November) by members of one group, some of whom met and spent one (1) night in the inn, although the entire group met here from 8:30 AM to 9 PM the following day/night. The reviews were not written by individuals who were guests of the inn on separate occasions. This is an isolated incident and not the norm for the inn.
We take guest comments seriously. If we didn't, we couldn't have stayed in business for eight (8) years (February 14 2008 makes our 8th year in business), getting GREAT reviews, REPEAT customers/guests, and NUMEROUS referrals.
There is a welcome letter in each room that as asks for guest comments - good and bad. So, we appreciate their candor.
We have reviewed their comments and taken the following actions. We now check expiration dates on items we purchase more carefully. We continue to buy and use only the finest high thread count linen. Also, we are constantly eliminating clutter. We also fired the cleaning staff and hired new people. Additionally, we have taken steps to ensure that there will be someone available to fix breakfast for guests when the innkeeper is unable to do so.
Finally, Phoenix Risin' is not a hotel. It is a bed and breakfast (B&B). Although we are part of the hospitality industry, B&Bs are much smaller -- usually homes/houses that have one (1) to five (5) guest rooms -- where owner(s) provide lodging (the beds) and food (breakfasts) to paying guests. They are considered to be much more cozy, friendly, intimate, luxurious, yet more comfortable than the average hotel.
In most states owners are required by law to reside on the premises. However, owners are allowed to determine the type of inn their
establishment will be (i.e., country, urban, resort or other type of inn). B&Bs may have themes, if the owner chooses; and the owners determine the amenities they offer (e.g., we offer in-room spa treatments, at an additonal cost; and we only use the freshest, mostly organic and local ingredients).
Phoenix Risin' is a three (3) story urban inn
(Victorian townhouse) that is in a historic area -- all the houses are at least one hundred fifty (150) years old. We decided to focus on ethnic art (African, African American, Haitian, and Native American) and that art is featured throughout the inn. So, each guest room has a different theme, based on the type of art in that room -- African, Haitian, and Native American. We want people to be comfortable being surrounded by art, and feel the awe, warmth, passion, and invigorating, yet renewing and spiritual power that beautiful art inspires.
We will continue to do everything within our power to make sure that Phoenix Risin' is a place where guests come to relax their bodies, rejuvenate their souls and return again and again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £77 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Phoenix Risin is Far from a B & B”

Phoenix Risin' Bed & Breakfast

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1 of 5 stars
new york city
11 Nov 2007
2/2 found this review helpful

I was part of a women's retreat that went to the Phonix Risin over Veteran's weekend. This place was a very sad excuse for a bed and breakfast. It is in a nice neighborhood in Baltimore and the house is filled with beautiful artwork from all over the world however this place would be better off calling itself an afrocentric museum rather than a Bed and breakfast. The rooms were interestingly decorated but didn't feel clean. The owner offered us sodas and when we looked at the soda's they had expired two years prior, they filters in the coffee makers in the room had mold in them. The owner was supposed to make breakfast at 8:30am however when she didn't wake up to make us breakfast we decided that we would just fix ourselves a snack. The kitchen was filthy. The owner is a pack rat. She needs full time help with this B & B. To her defense, the owner is disabled, she either has MS or Polio or something so she walks on crutches and is hardly able to get around however i can honestly say one look at the kitchen which was filled with old papers, bills, rotting fruit, lots of fly traps, old bread in the toasters and the smelliest most packed refrigerator I'd opened in a decade, even if she had made us breakfast, there is no way I could have eaten here . This is only a place to stay at if you have absolutely no options at all. I would never recommend this place, never stay here again and if i called the health department I am 100% sure they'd close the place down. I wound up paying for two nights and didn't even stay there one (i missed my bus and arrived early that morning and met my fellow co-workers who'd spent the night.) The owner was supposed to provide separate beds in each room for two people to a room and was going to put me in an aerobed that refused to inflate. (Why am i paying full price at a B&B to sleep on the floor on an aerobed?) To top things off when we decided to cut the stay short because we were too skeeved out to stay the next night, she wouldn't be flexible with the price of our stay even though we had to foot the money for our breakfast because she overslept. Do yourself a favor and find a motel 6, it will feel like a trump hotel compared to this dump.

  • This TripAdvisor Member:
    • Liked — Beautiful Interesting Artwork through out the house
    • Disliked — It was filty, with stale food, flies, expired medication and moldy coffe makers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lbloveslife's Summary
Date of Stay: November 2007
Travelled with: Friends
Visit was for: Business
Age group: 35-49
Member since: 09 October 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
JOrrEsq, Owner/Innkeeper
(Management representative)
26 Jan 2008
First, this review and the next review are from members of one group, some of whom spent one (1) night in the inn, although the entire group met here from 8:30 AM to 9 PM the following day/night. The reviews were not written by individuals who were guests of the inn on separate occasions. This is an isolated incident and not the norm for the Inn.


We take guest comments seriously. If we didn't, we couldn't have stayed in
business for over 7 years -- February 14 2008 will be our eighth (8th) year in business -- getting GREAT reviews, REPEAT customers/guests, and MANY referrals. There is a welcome letter in each room that asks for guest comments - good and bad. So, we appreciate their candor.



We have reviewed their comments and taken the following actions. We now check expiration dates on items we purchase more carefully. We continue to buy and use only the finest high thread count linen. We are constantly eliminating clutter. We also fired the cleaning staff and hired new people. Finally, we have taken steps to ensure that there will be someone available to fix breakfast for guests when the innkeeper is unable to do so.

We will continue to do everything within our power to make sure that Phoenix Risin' is a place where guests can come to relax their bodies, rejuvenate their souls, and return again and again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £77 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Worst Bed and Breakfast”

Phoenix Risin' Bed & Breakfast

Save Review
1 of 5 stars
Georgia
11 Nov 2007
1/1 found this review helpful

This has got to be the worst bed and breakfast imaginable. I hate to call it a bed and breakfast because we didn't even recieve breakfast. Every year, my fellow board members and I, book a bed and breakfast for our annual retreat. We chose Phoenix Risin because of the price and because we wanted to patronize a minority-owned business. Needless to say, I will NEVER GO BACK. The inn-keeper was not very welcoming, at all. I was the last person to get there in my party. When I got there, two of the people from my party were there so they were able to warn me about some things... but that didn't help much. The house is a old house. It looks more like a museum than a bed and breakfast. The second level has one guest room and the "inn-keeper's" room. She stayed in her room for the majority of the visit. The third level has two more guest rooms and a "sitting room." Before we went to bed, the innkeeper asked us what time did we want to have breakfast (since it was included in the price) we told her 8:00-8:30 since we had a lot of business to take care of in her conference/dining room. Since I got there rather late on the first night, we went to sleep not knowing was was in store for us the next morning.

The next day, we woke up around 8:00. The inn-keeper was no where to be found. by 9:00 we went into the kitchen to find the nastiest kitchen imaginable. The refrigerator was filled with old food, the toaster oven has a fly trap in it, the microwave oven had flies in it. We were able to find some fruit to hold us over. By 10:30 the inn-keeper surfaces claiming to be in pain and that was the reason she couldn't make breakfast for us. She then attempted to give us some refreshments which turned out to be soda that expired in 2005!!!!!

This was the worst experience I have EVER had.

  • This TripAdvisor Member:
    • Liked — NOTHING!
    • Disliked — EVERYTHING!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imanmf's Summary
Date of Stay: November 2007
Travelled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: 09 February 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Business meeting / Event, Other
Was this review helpful? Yes No
Management Response
JOrrEsq, Owner/Innkeeper
(Management representative)
26 Jan 2008
First, this review was written a member of a group, some of whom spent one (1) night in the inn, although the entire group met here from 8:30 AM to 9 PM the following day/night. The reviews were not written by individuals who were guests of the inn on separate occasions. This is an isolated incident and not the norm for the Inn.


We take guest comments seriously. If we didn't, we couldn't have stayed in
business for over 7 years -- February 14 2008 will be our eighth (8th) year in business -- getting GREAT reviews, REPEAT customers/guests, and MANY referrals. There is a welcome letter in each room that asks for guest comments - good and bad. So, we appreciate their candor.

We have reviewed their comments and taken the following actions. We now check expiration dates on items we purchase more carefully. We continue to buy and use only the finest high thread count linen. We are constantly eliminating clutter. We also fired the cleaning staff and hired new people. Finally, we have taken steps to ensure that there will be someone available to fix breakfast for guests when the innkeeper is unable to do so.

We will continue to do everything within our power to make sure that Phoenix Risin' is a place where guests can come to relax their bodies, rejuvenate their souls and return again and again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £77 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Phoenix Risin' Bed & Breakfast

( 4-8 of 9 )
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Phoenix Risin' Bed & Breakfast Address

1429 Bolton St., Baltimore, MD 21217