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Phoenix Risin' Bed & Breakfast: Traveller Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveller Rating:
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2.5 of 5 stars 9 Reviews
5.0 of 5 stars
2
4.0 of 5 stars
0
3.0 of 5 stars
1
2.0 of 5 stars
1
1.0 of 5 stars
5
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  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#14 of 17 B&Bs in Baltimore
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  • Rooms: 3
  • Address: 1429 Bolton St. Baltimore, MD 21217
Property Type: Bed and Breakfast
  • Guest rooms in a private home or small hotel that includes breakfast in the price of lodging.
Free Parking
Check Rates: £77 ($118) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Phoenix Risin' Bed & Breakfast

( 3-7 of 9 )
“It was not what I expected...”

Phoenix Risin' Bed & Breakfast

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3 of 5 stars
Richmond
12 May 2008
1/1 found this review helpful

I booked this B&B for a Mother's Day weekend getaway for my wife and I this past May and I must say I was slightly underwhelmed from the first moments. The inn keeper took about 20 minutes to greet us downstairs, she was still getting our room ready. The problem with that was I was running about an hour late already!! I agree with other comments, the house has a wealth of African and other art to appreciate, but the kitchen was a mess. She had Bounce Fabric sheets laid out to deter ants! My wife and I did eat breakfast the next morning, on time, but my silverware was dirty. We decided to skip breakfast the next morning and exit early. We never saw the cider or Champange that we were promised, though we did indulge in a bottle of wine that was in the common area on the third floor. The inn keeper is very friendly and the B&B is located in a great area of Baltimore and she turned us on to some great local areas of intrest, but the overall expectation that I had for the experience was not fullfilled. I did not complain at the time because I did not want to cause a fuss, I just wanted to bow out gracefully.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Cleanliness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rlpjazz68's Summary
Date of Stay: May 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: 24 August 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
Probably not
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Other
Was this review helpful? Yes No
Management Response
JOrrEsq, Owner/Innkeeper
(Management representative)
27 Sep 2008
We are sorry to read that the reviewer was somewhat disappointed with his stay. He was upset that he had to wait until someone opened the door to let he and his wife in. As we are an urban B&B, our doors are always locked (the front door is 5 steps from the sidewalk). Plus, our inn is huge. Guests always remark about how much larger it is on the inside, than looks on the outside. We try our best to get to the door quickly, but I suppose that if a guest is running late any wait might seem too long. We can only apologize and continue to find ways to keep guests from having to wait too long to get in. We normally serve guests either champagne or sparkling cider or both upon arrival. It gives me an opportunity to sit and get to know my guests, but when guests are rushing in and then immediately out they don't have time. We sometimes offer guests the drinks the following day. But often, as was the case in this instance, guests return late and say they just wanted to go to their rooms. We normally keep wine in our guest sitting room, where guests go and drink wine at their leisure. The wine is free. About Bounce in our kitchen - when the guest were here our kitchen was clean. However, we had an ant problem, which we got rid of with Bounce. It works. The ants are gone. So is the Bounce. We hand wash our utensils because they get cleaner that way. If the silverware that the guests had were unclean, it was a rare instance that could have been resolved by saying so. I would have. We have more than 2 forks, knives and spoons and would have gladly replaced dirty ones. Our welcome letter reiteratess our willingness to fix any problems that might occur. Thankfully in the almost 9 years that we've been in business the problems have been few. We always strive to continually give our guests the relaxed and renewing experience we originally invisioned, so we welcome all guests comments.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £77 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Loved the setting and service at Phoenix Risin”

Phoenix Risin' Bed & Breakfast

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5 of 5 stars
Oakland, California
22 Apr 2008
0/1 found this review helpful

I travel frequently. When I travel to the East Coast, particularly the Washington/Baltimore Metropolitan area, Phoenix Risin is my lodging destination. I have stayed there more than 8 times, having just returned this month. There are 4 main reasons that I am a repeat customer: The hospitality, arework, breakfasts and the sheets.

As she always does, the Innkeeper, Janice Orr, always greets me with a hug and my beverage of choice. She always makes me feel like a member of the family who has come for a visit. She generally makes dinner reservations or restaurant recommendations for my colleagues and me. I am a breakfast person. Her breakfasts are hearty and tasty. I particularly like the breakfasts that are made with fresh and locally grown ingredients.

The B&B is impeccable, with attention to the smallest details. It is filled with art by African, African American, Native American and Haitian artists. All of the guest rooms and guest spaces are filled with art.

I love the touch of bottled water, great coffees, cocoas and cider in my room, and the presence of a coffee grinder. The room I stayed in has great decor and silky sheets that have been ironed. When friends tell me that they will be in the Baltimore/Washington area, I don't hesitate to tell them where they should stay. I tell them to stay at Phoenix Risin where i'll stay the next time i'm in the area.

  • This TripAdvisor Member:
    • Liked — The cleanliness, warmth of the Innkeeper, food service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
McClymonds's Summary
Date of Stay: April 2008
Travelled with: Solo traveler
Visit was for: Business
Age group: 65+
Member since: 22 April 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Older Travellers, tourists
I selected this hotel as a top choice for:
Business meeting / Event, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: £77 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great bed but no breakfast”

Phoenix Risin' Bed & Breakfast

5 Apr 2008
0/1 found this review helpful

I had never been to a b+b before and decided to spend Easter weekend at Risin’ Phoenix. I booked & paid for the room (it is policy to pre-pay for a holiday weekend) before seeing the comments below. Once I read them I immediately spoke to the owner about my concerns and disappointment. She assured me that they were not true and that I would have an enjoyable stay. In response to the comments below, I can say that I found the food to be fresh (and tasty), the bed was comfortable and the house generally clean. I do believe that her nightly rates are inflated based on what you get and that guests should get all of what they paid for. Specifically, of the two nights and two mornings I spent at this b+b, breakfast was served late the first day (after 12 noon) and not at all the second day. The reason was that (day 1) she was out shopping for the fresh food and (day 2) overslept. It would be great if the owner had planned for my arrival just as I planned the trip in advance. I agree with the writers below when they say Ms. Orr needs help. She had a local college student helping cook breakfast on day 1, but that was it. The house is also in need of some make-over work. The carpets have paint and other miscellaneous stains on them, that I didn’t expect to see considering the great descriptions on the website.

If you are looking for a weekend away, and aren’t too caught up on appearance or the timeliness of breakfast, then this place should be fine for you. If, however, you want the best deal for your money, or even if you are on a schedule, you might want to pass. I know for myself, next trip... (and for less money) I’m staying at the Westin.

  • This TripAdvisor Member:
    • Liked — convenient parking
    • Disliked — low value for price paid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
globalgirl31's Summary
Date of Stay: March 2008
Travelled with: Solo traveler
Visit was for: Other
Age group: 25-34
Member since: 05 April 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
Was this review helpful? Yes No
Check Rates
Average price*: £77 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Phoenix Risin - Health Code Violation”

Phoenix Risin' Bed & Breakfast

26 Nov 2007
1/1 found this review helpful

I recently stayed at Phoenix Risin with a few colleagues for a business meeting.
The pictures on the website are deceiving and the property is disgusting.
For starters -The property was unprepared for our arrival and the innkeeper provided several excuses but never offered a discounted
Upon entering the property, the innkeeper had all of personal items (shoes, clothes, etc) out in the junky foyer area. Upon our walk thru of the home which had lovely artwork, the rooms looked clean but was not. in-room Coffe makers with fungus in side, old bed sheets with holes in them.
The innerkeeper did not cook breakfast and kept a filthy kitchen that should be fined for several health code violations. She also eased dropped in on our private meeting and proceed to provide input interrupting our meeting. There were so many levels of unprofessionalism and filthy living conditions I couldn't ruin one's appetite.

Last but not least we checked out early due to inhospitable conditions and the innkeeper rushed downstairs to charge our credit card for 2 nights instead of 1 night in a sweatshirt and panties (Disgusting!!) singing her excuse song.
I would NOT recommend this property to anyone

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
singlesavvytravel77's Summary
Date of Stay: November 2007
Travelled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: 26 November 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Management Response
JOrrEsq, Owner/Innkeeper
(Management representative)
26 Jan 2008
First, this review and the next two (2) reviews written in November and December are from members of one group, some of whom spent one (1) night in the inn, although the entire group met here from 8:30 AM to 9 PM the following day/night. The reviews were not written by individuals who were guests of the inn on separate occasions. This is an isolated incident and not the norm for the Inn.


We take guest comments seriously. If we didn't, we couldn't have stayed in
business for over 7 years -- February 14 2008 will be our eighth (8th) year in business -- getting GREAT reviews, REPEAT customers/guests, and MANY referrals. There is a welcome letter in each room that asks for guest comments - good and bad. So, we appreciate their candor.



We have reviewed their comments and taken the following actions. We now check expiration dates on items we purchase more carefully. We continue to buy and use only the finest high thread count linen. We are constantly eliminating clutter. We also fired the cleaning staff and hired new people. Finally, we have taken steps to ensure that there will be someone available to fix breakfast for guests when the innkeeper is unable to do so. We will continue to do everything within our power to make sure that Phoenix Risin' is a place where guests can come to relax their bodies, rejuvenate their souls and return again and again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £77 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Phoenix Risin is Far from a B & B”

Phoenix Risin' Bed & Breakfast

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1 of 5 stars
new york city
11 Nov 2007
2/2 found this review helpful

I was part of a women's retreat that went to the Phonix Risin over Veteran's weekend. This place was a very sad excuse for a bed and breakfast. It is in a nice neighborhood in Baltimore and the house is filled with beautiful artwork from all over the world however this place would be better off calling itself an afrocentric museum rather than a Bed and breakfast. The rooms were interestingly decorated but didn't feel clean. The owner offered us sodas and when we looked at the soda's they had expired two years prior, they filters in the coffee makers in the room had mold in them. The owner was supposed to make breakfast at 8:30am however when she didn't wake up to make us breakfast we decided that we would just fix ourselves a snack. The kitchen was filthy. The owner is a pack rat. She needs full time help with this B & B. To her defense, the owner is disabled, she either has MS or Polio or something so she walks on crutches and is hardly able to get around however i can honestly say one look at the kitchen which was filled with old papers, bills, rotting fruit, lots of fly traps, old bread in the toasters and the smelliest most packed refrigerator I'd opened in a decade, even if she had made us breakfast, there is no way I could have eaten here . This is only a place to stay at if you have absolutely no options at all. I would never recommend this place, never stay here again and if i called the health department I am 100% sure they'd close the place down. I wound up paying for two nights and didn't even stay there one (i missed my bus and arrived early that morning and met my fellow co-workers who'd spent the night.) The owner was supposed to provide separate beds in each room for two people to a room and was going to put me in an aerobed that refused to inflate. (Why am i paying full price at a B&B to sleep on the floor on an aerobed?) To top things off when we decided to cut the stay short because we were too skeeved out to stay the next night, she wouldn't be flexible with the price of our stay even though we had to foot the money for our breakfast because she overslept. Do yourself a favor and find a motel 6, it will feel like a trump hotel compared to this dump.

  • This TripAdvisor Member:
    • Liked — Beautiful Interesting Artwork through out the house
    • Disliked — It was filty, with stale food, flies, expired medication and moldy coffe makers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lbloveslife's Summary
Date of Stay: November 2007
Travelled with: Friends
Visit was for: Business
Age group: 35-49
Member since: 09 October 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
JOrrEsq, Owner/Innkeeper
(Management representative)
26 Jan 2008
First, this review and the next review are from members of one group, some of whom spent one (1) night in the inn, although the entire group met here from 8:30 AM to 9 PM the following day/night. The reviews were not written by individuals who were guests of the inn on separate occasions. This is an isolated incident and not the norm for the Inn.


We take guest comments seriously. If we didn't, we couldn't have stayed in
business for over 7 years -- February 14 2008 will be our eighth (8th) year in business -- getting GREAT reviews, REPEAT customers/guests, and MANY referrals. There is a welcome letter in each room that asks for guest comments - good and bad. So, we appreciate their candor.



We have reviewed their comments and taken the following actions. We now check expiration dates on items we purchase more carefully. We continue to buy and use only the finest high thread count linen. We are constantly eliminating clutter. We also fired the cleaning staff and hired new people. Finally, we have taken steps to ensure that there will be someone available to fix breakfast for guests when the innkeeper is unable to do so.

We will continue to do everything within our power to make sure that Phoenix Risin' is a place where guests can come to relax their bodies, rejuvenate their souls, and return again and again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £77 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Phoenix Risin' Bed & Breakfast

( 3-7 of 9 )
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Phoenix Risin' Bed & Breakfast Address

1429 Bolton St., Baltimore, MD 21217