I reserved a room at Days Inn Inner Harbor, Baltimore, MA, in March, 2008, online for 3 nights in mid-June. I confirmed in early June.

I e-mailed the address on their web site about a week ahead to alert them that I had a late flight and would be arriving after midnight. The reply e-mail said I needed call the day of arrival. Although I thought that my e-mail *should* have been enough notice, I called before boarding my flight to let them know I would arrive between midnight and 1am. They said "OK."

When I arrived at Days Inn, an angry-looking man was being escorted to a taxi by the desk agent. When he returned to the desk, the agent told me "I have some good news and some bad news: The good news is that you won't have to pay for your room tonight. The bad news is that it isn't here."

I told him that there was no good news: I wasn't paying for my room anyway - I was on the job for the state of Georgia. I was being sent to the Mt Vernon Inn, "about six blocks north" (more like 8) and that I could come back to the Days Inn the next day. I complained that the Mt Vernon Inn was considerably further from my conference location - he gave me a total of $15 for taxi fare. I was also given a letter to give to Mt Vernon and was escorted out to a waiting rattle-trap taxi. At the Mt Vernon, I caught up with the aforementioned angry man - he had been booted from his reservation too.

While the Mt Vernon was older and not as nice as the Days Inn, I decided to stay and negotiated to get the room for all three nights for the same rate that Days Inn paid for the first night ($99 vs $155 market or $122 govt employee rate).

The extra walking was only a bit of a hassle (esp the last day w/luggage) and the neighborhood a bit "more interesting" - the REAL problem is being booted out of my room so late the night before having to give a presentation at the conference.

Shortly after canceling my room via phone, I did stop by the Days Inn. The front desk manager was very apologetic and said they felt bad about it. I was NEVER given an explanation of what happened. I do know that a national extreme sports competition was in town that weekend, so I'm certain that I just lost out to the highest bidder.

Stayed here one night on a trip to New York. The room was your average two queen bed, bathroom, tv, coffemaker, etc. It was a nice resting area. The breakfast in the morning was a little pricey, but the dining area outside was nice touch to the good breakfast. Went to the Orioles game, and it was a easy couple-block walk to and from the hotel to the park. If I ever want to go to an Orioles game, this is the hotel I'd stay at. Good deal!

Do not expect you will get it back if you left something nice in this hotel, at least it was my experience! I stayed at this hotel with my husband for two nights last week. When we checked out, I forgot to pack a very nice dress and a blouse which goes well with the dress. Both items were in a white clean laundry bag which I left on the bed. As soon as I realized I forgot to pack the bag after I returned home in VA, I called the hotel. During the following two days I called several times and talked to the hotel staff at the front desk and house keeping. Each time I was told they would check with the hotel's Lost and Found, and then call me back, they never did. Yesterday I finally got someone at front desk agreed to go to the Lost and Found to check while putting me on hold. He came back in a few minutes and said he did not find the dress or the blouse. I cannot believe the cleaning people changing bed sheets did not see the bag. Maybe there is no incentive for them to turn in nice things accidentally left by guests. Lessons learned - never stay at this kind of hotels again!

The rooms are clean. The location is excellent. Only a block from Camden Yards. Walking distance to the Inner Harbor.

We liked having the refrig and microwave in the room.

The staff was very helpful and friendly.

The only negative: Hotel has only 2 small elevators. This was a problem when our bus tour all arrived and left at the same time, with luggage.