I knew I was in trouble when we opened the door...wires hung from the ceiling where the smoke detector should have been. Other lights did not work. The carpet was dirty and the room was...well, not up to standard. My wife was appalled that hotels would have booked us here. We immediately turned back the room and began a frantic search for alternative arrangements. The only bright light was the courteous receptionist who agreed to refund the cancellation fee. Never again.