Normally, this type of hotel would deserve a 5 star rating. There are some minor distractions though. I will start with the good...
GOOD:
Large rooms, clean, separate bedroom/living areas, wet bar, at least 12' ceilings on 1st floor suite rooms, exercise are, indoor pool and Jacuzzi.
The room was clean, in order; cleaning staff did a good job of keeping things as they should be. The bed was very comfortable to my wife and I, I think it is foam but not sure. There is an office/living area separated by a doorless wall from the bedroom and bathroom which was very nice, especially if you have work to do and do not want to disturb those going to bed, very nice touch!
The bathroom was HUGE with a nice shower head with multiple settings. A wet bar with mini fridge and microwave made a nice "kitchenette" area.
Breakfast was served each morning. Eggs, Sausage, cereals, juices, yogurts, toast, bagels, english muffins, blueberry muffins, waffles, coffee were on tap.
BAD:
We paid $132/night during our stay. For me, this was a little overpriced for what we got. Consider this... We stayed at the Hilton Garden Inn in Innsbrook, Va for $79/night which had luxurious accommodations. Sure, we paid $10 for breakfast but is was a gourmet FEAST!
As other reviews have noted, the A/C unit is located right next to your bed and is of the style you will find in an EconoLodge or so and is VERY loud! We had to keep it off most of the time just to hear ourselves sleep!
The fan in the bathroom is a complete mystery to me...It literally sounds as if you are standing next to a Boeing 747. Why?
The night staff is beyond rude and offensive! They act as though you are disturbing them by wanting to purchase an overpriced item from their "market". Yes, all hotels in this class have overpriced market items but, at least be nice, smile and give me a reach around while I am being wallet raped!
The seating area for breakfast can get overcrowded quickly.
OVERALL:
I would stay here again, the morning staff was MORE than nice. The gentleman manning the breakfast bar was extremely nice! If they would simply replace the bathroom fans with a quieter model, relocate the A/C unit to be more like a central unit, this would be a near perfect stay!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Older Travellers
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure