This is the only five star hotel in Savannah, and it is truly deserving. You know from the moment you step out of your car that service is a top priority here. From the doormen, the concierge, the front desk personnel, the drivers - all were outstanding. We made two restaurant reservations through the hotel, as well as a tour reservation, and all worked out perfectly. We were driven to our dinner restaurants both nights in the hotel car by a wonderful young man (Sam!) who was the epitome of politeness. Our room was fabulous - the bed was more comfortable than my own at home. The decor was very upscale, clean and comfortable. We very much enjoyed the jacuzzi tub, though were a bit taken aback by the clear glass enclosure around the toilet area! The only slight downside was how small the spa turned out to be. They refer to themselves as a "boutique" spa, which I assume means SMALL! But still, the service was great, so no real complaints here either. All in all, what a great place to stay. I highly recommend it and will stay there whenever we visit Savannah, which, by the way, is a lovely city!

Why didn't we like it?

1. Day 1: When we arrived at the Mansion with our printed prepaid reservation in hand, we were told at the front desk that we had no reservation. We showed the clerk our receipt, and he huffily checked us in.

2. The room was cheap and gaudy and somewhat dirty
(hair and dust in the bathroom and on the glass tables next to the bed).

3. Cheap and limited bath amenities; complimentary water missing.

4. One little piece of hydrogenated chocolate left for us to share as part of the "turn down service".

5. Depressing and atrocious art overwhelming every inch of the hotel.

6. Horrible dining experience at hotel restaurant, 700 Drayton - 3 hours to be served dinner, bad fish, bizarre service.

7. Woken up at 3 am to extremely loud fire alarm battery chirping.

8. Day 2: Breakfast was the same as dinner -- it took an hour before we ate, we were served the wrong order, poor quality food, defensive waitress forgot to bring tea altogether.

9. Woken up AGAIN at 3 am to blasting hip hop music from neighboring room.

10. Front desk clerk did not even ask how our stay was when we checked out. So much for five stars.

My husband planned a surprise trip to Savannah for my birthday and booked us at the Mansion on Forsyth Park...After reading some of the reviews--and being a traditional girl from the Midwest who doesn't like "spooky" neighborhoods--I was nervous! I was so thrilled to be pleasantly surprised...Forsyth Park is absolutely LOVELY and quite big (1 mile around). The fountain in the middle is "classic Savannah". We found the neighborhood FINE...We walked to a grocery store 2 blocks away, went for an 11 mile run, walked through the park and all the way around it, etc. I felt 100% comfortable. It IS on the very edge of the historic district but the historic district itself is only 1 mile long so you're very very close to everything you'd want to see in that part of town....The homes are gorgeous, you're just a 10 minute walk from the top of Bull St which has some really incredible & unique shops/boutiques/galleries, and the hotel itself is BEAUTIFUL. I was worried it would be too modern--and it is a bit funky (reminds me a bit of Kimpton Hotels, if you're familiar with that brand) but I didn't think the artwork was offensive or the decor too over the top. It was a perfect change of pace/scenery from our usual lives. The staff are friendly, courteous, and helpful--always opening doors, saying hello, recommending restaurants, prompt valet service, easy check in, water offered after our runs, etc. We ordered roomservice for breakfast both mornings and it was delicious and arrived quickly; Dinner at 700 Drayton was also delicious and a fun experience.

Our only small dislike was the sheets--they were so stiff as to be itchy and the bed wasn't particularly comfortable, which was odd because it looked so plush.

We reserved the cheapest room at the hotel and were pleasantly surprised by the entire experience. The room was too beautiful to describe, the large bathtub was wonderful (both hubby and I fit), and the atmosphere of the hotel was first class. We stayed for Thanksgiving, through the long weekend and only paid $169 a night! We could not believe how great the service was. We asked the front desk to call us a cab for an evening out and when we arrived downstairs, the hotel's town car and driver were waiting for us!! The driver was friendly and when we called him for our return trip, he was there when he said he would be.
The hotel was on the border of the "historic" district, but still was within walking distance of the river front. Ladies, do not plan to walk to the river front if you are wearing heels!! We had a nice view of Forsyth Park from our room and enjoyed the surroundings immensely. We are already planning a return trip to Savannah and we are definitely staying at this hotel again!