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The Promenade Hotel: Traveller Reviews

TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 96 Reviews
5.0 of 5 stars
18
4.0 of 5 stars
23
3.0 of 5 stars
17
2.0 of 5 stars
14
1.0 of 5 stars
24
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#45 of 96 hotels in Savannah
Show Hotel DetailsHide Hotel Details
  • Hotel class: 1 of 5
  • Rooms: 143
  • Address: 412 W Bay St Savannah, GA 31401
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Three-story Motor Inn situated in historic district, 1 block from Savannah River. This description is based on information provided by the hotel.
Free High-Speed Internet Pets Allowed Swimming Pool
Check Rates: £103 ($158) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of The Promenade Hotel

( 23-27 of 96 )
“Not Happy”

The Promenade Hotel

6 May 2008
1/1 found this review helpful

Savannah is a beautiful town. I did enjoy the sites. I stayed at The Promenade. The location of the hotel was fine. Traffic noise was very loud early in the morning. The bathroom was clean. There was ample storage. The room in general was clean, except that I had to call the front desk to let them know that the linen had not been changed from the previous guests. I also had an employee to walk into my room unannounced while I was in the bathroom. Housekeeping had already been there. Management has not apologized for this incident.

  • This TripAdvisor Member:
    • Liked — Proximity to River St., clean bathroom, nice furniture.
    • Disliked — Noise and security.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mssavannah's Summary
Date of Stay: March 2008
Travelled with: Solo traveler
Visit was for: Personal event (wedding, ...)
Age group: I prefer not to answer
Member since: 08 February 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
Probably not
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Families with Small Children, tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
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Average price*: £103 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Pretty Bad.”

The Promenade Hotel

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1 of 5 stars
Houston
2 May 2008
1/1 found this review helpful

My mother and I stayed at the Promenade Hotel on Saturday night. I discovered the Promenade on the web while looking for places to stay in Savannah. The hotel's website said that this was an "unique hotel" and that the hotel has been renovated. It HAS been renovated but that is where the story ends. First of all this is not a hotel. It is a roadside inn with an exterior corridor to get to the rooms. The pictures on the website are VERY
misleading and give the impression that the "hotel" is in a tree shaded, quiet area. The actual pictures on the hotels' website are of Savannahs' historic disctrict 3 blocks away. The Promenade Hotel is located in fact on the busiest street in Savannah and therefore also the nosiest. It is not bad if you are interested in being close to all of the activity on the weekends. But if you are interested in getting a good night's sleep, forget it. There were people walking around the hotel drunk and disorderly, parties going on next door to and above our room and when the front desk was called, no one answered because as we found out later, management was out having cars towed away ( at 2:00 am). Security finally came and around 3:00 am things began to quiet down. I did speak with the assistant manager later the next morning who said that the Promenade employs 4 security guards and they were contacted to quiet the noise. Why a hotel of 89 rooms requires 4 security guards says it all.

I missed the free continental breakfast and was going to have coffee in room but changed my mind when I found that the coffee maker had coffee grounds leftover from the previous occupants
of my room.

Management said that Savannah tends to be a bit roudy on the weekends but on Sunday through Thursday the city goes back to being a quiet relaxing place to visit.
Management did the right thing and comped the night's stay and tried to get us to stay on Sunday night, but no amount of persuasion could make me want to go back to this place.

Savannah is a place to party on Friday and Saturday nights. The exterior corridors of this hotel make this a place for people to congregate and party and no amount of renovation can change that fact. If you want a relaxing, quiet place to stay especially on the weekends in Savannah try the Doubletree, Hyatt or the Hilton. The Promanade is more like a Best Western or a Rodeway Inn.

  • This TripAdvisor Member:
    • Liked — Front desk were very accommadating but seemed to have heard it all too much before.
    • Disliked — noisy rooms, paper thin walls.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
catelyn's Summary
Date of Stay: April 2008
Travelled with: Family (extended)
Visit was for: Quality time with family
Age group: 50-64
Member since: 02 May 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 1 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £103 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Perfect for the price”

The Promenade Hotel

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5 of 5 stars
Dublin, Ireland
14 Apr 2008
1/1 found this review helpful

All construction work has finished, there is still some cosmetic work going on but there is no noise. I have also read that people complain about the traffic noise but unless you live in a sprawling private estate the noise will be no worse then home. I slept like a baby and heard nothing.

The rooms are fantastic, very roomy, king size bed, large bathroom and a microwave and fridge. Free wifi too which by the way is enabling me to write this review before I forget.

I paid $129 as a walk in and I have found nothing wrong here and lots of things good. Staff are excellent, continental breakfast was fine, free parking a bonus, close to the river and to downtown.

I would recommend this hotel to anyone who would rather spend their money on enjoying themselves rather then hotel facilities that you never end up using.

  • This TripAdvisor Member:
    • Liked — The rooms are large, luxurious and spotless.
    • Disliked — As a motel on a busy street, people walking by chatting can be heard quite easily.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paul_dublin_ireland's Summary
Date of Stay: April 2008
Travelled with: Solo traveler
Visit was for: Other
Age group: 35-49
Member since: 26 June 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: £103 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Bad News”

The Promenade Hotel

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1 of 5 stars
Orlando FL
10 Apr 2008
1/1 found this review helpful

The website states that the renovation is finished. Don't believe a word of it. We checked in and were told that they were finished with the renovation, they were just doing the sprinkler system. The place is a wreck, construction debris everywhere, wet paint signs on the doors,
They were actually working during the night while we tried to sleep. We awoke to find plywood platforms haphazardly placed along the walkway, to avoid stepping on the newly painted walkway
I am amazed no one has been hurt or injured on this property.
Complaining does very little as the staff is courteous but indifferent.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — construction
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sasha77's Summary
Date of Stay: April 2008
Travelled with: Friends
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: 10 April 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Young Singles, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, People with disabilities, Older Travellers, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: £103 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“It's getting there ...”

The Promenade Hotel

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4 of 5 stars
harrisonburg, va
10 Mar 2008

The Promenade is in a great location, within walking distance to everything you could want or need in the historic district of Savannah. They are undergoing a huge renovation but fortunately, we were in the backside of the hotel, with a newly renovated room. The "continental breakfast" consisted of packaged blueberry muffins, orange juice cartons, and coffee. For the price we paid at hotels.com, The Promenade was definitely worth the sad breakfast and waking up at 6:30 in the morning to the construction workers ..once they finally finish the construction, I know it will be better.

  • This TripAdvisor Member:
    • Liked — newly renovated room!, close to everything
    • Disliked — crazy construction going on everywhere..
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swartzgl's Summary
Date of Stay: March 2008
Travelled with: Friends
Visit was for: Quality time with friends
Age group: 18-24
Member since: 20 February 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: £103 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of The Promenade Hotel

( 23-27 of 96 )
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The Promenade Hotel Address

412 W Bay St, Savannah, GA 31401