My husband and I only stayed for one night but really enjoyed the hotel. The lobby is beautiful and the room, while small, was very nice. I called to see if I could arrange for an early check-in and the front desk told me that we could check in at any time. The valet attendant was prompt and polite and the front desk was very helpful. Overall it was a good stay but the hotel is on a very busy street. The noise wasn't bad since we did stay in a room at the back of the hotel. The hotel seemed to be in a fairly good part of town but not a street I would want to be walking around on after dark. We did not partake of the free wine and cheese but saw several people enjoying it.

Just got back from spending Thanksgiving weekend at the Marshall House. I don't know what kind of insane expectations some people have for their hotel as to the mediocre reviews below, but this place was great. The public areas where very clean and nicely done, the rooms were unique, well done, and everything worked. Mine had a 4 poster bed and a fireplace. It wasn't very big, but seriously, are you hanging out in there? If you need a desk, I would ask when reserving, as mine didn't have one. I was on the 2nd floor on the street side and couldn't hear much from outside. I could hear the kids in the room above us, which was a bit annoying as the hotel doesn't have allot of sound barriers. It's old but renovated, it's historic, it has character. If you need dead silence to sleep, try a Hampton Inn. This may not be your place. If you want something unique, clean, historic, and beautiful, this is it. The hotel has a great history which adds to any trip to Savannah. And for $129 per night, what do you expect, the Ritz? The location is perfect as well. The only step up I could see is a high end bed and breakfast (there are some beautiful ones), but expect to shell out double the cost, or more.

I need to preface this review by saying that the staff is extremely nice and helpful. Our departing flight was cancelled at the last minute due to weather. The gentleman I spoke with at the front desk was more than happy to move up our check-in and check-out time by one day. When I asked if there would be any fee for the change he replied that it wasn't our fault, there would be no charge, and he was happy to help us. On another day (we stayed a total of 4) the front desk helped us with information we needed to get to Bonaventure Cemetery. We didn't have a car, so we took the number 10 bus and walked the 1/3 mile down Bonaventure Road and needed their opinion of the safety of the street (it was fine and $40 cheaper to take the bus than to take a cab ($4 total for 2 to get there and back)).

That said, the room's interior was nice enough for the price. There is a safe, which is great to leave your valuables in. There is also a mini-fridge, which is a nice touch though we didn't use it. The bed was not the most comfortable, but that could just be because we're used to a firmer bed. The pillows were cotton but comfortable (no feather pillows), and the sheets were fine--not luxury, but this isn't a luxury hotel. The robes were very light and not very comfortable compared to other hotel robes we have used in the past but better than nothing. The room was clean and had more atmosphere than a chain hotel would have had and it was about $50-$100 less a night than the B&Bs we had looked into. HOWEVER, we were in a room on the top floor, right on East Broughton Street. It is an extremely busy street with buses, large trucks, and motorcyles/cars (often with radios blaring) constantly going by in large number from very early in the morning until evening. We live in Manhattan--we are used to loud! This street made our NYC street seem downright quiet and peaceful in contrast! I highly, highly suggest that you bring earplugs--if you need quiet to sleep this is not the place. The street does slow down in the evening, but it starts again very early the next morning! Perhaps the rooms off of Broughton (of which there are few) are more quiet, I don't know. If you get one of the 2nd floor rooms with viranda you'll be gazing down at the before-mentioned busy street and an H&R Block, cellular phone store, etc. directly across the way. We were very glad that we didn't pay extra for the viranda room.

The hotel lobby and hallways are very nice. The hotel has a rich history and it is worth the time to walk up and down the hallways of each floor to look at the artwork, history, and artifacts found during the hotel's remodeling. Each floor's hallways contain images and pieces from different times in Savannah's history.

The breakfast was great the first day, okay the second and third days, and mundane by the fourth day. The quiche Lorraine was delicious (at least at first), but the spinach quiche was tasteless. They had biscuits and a variety of muffins, danishes, bagels, cereals, etc. (some days the variety was better than others). They also offered fresh fruit, yogurt, a variety of juices, teas, and, of course, coffee. The breakfast room's decor is reminiscent of a retirement home dining room in Boca Raton-- go figure since the rest of the hotel is decorated so nicely.

The wine hour was, for lack of a better word, bland. 3 varieties of wine, but the wine was a label we were not familiar with and for good reason--if you know anything about wine, the wine is pretty terrible. The crackers and cheese cubes (cheddar, swiss, and occasionally jalepeno something-or-other) were not exactly gourmet--but, again, this isn't a luxury hotel, you get what you pay for. Another reviewer said that the area was dirty, but we found the lobby area (where the wine and cheese was served) to always be clean and very comfortable.

The location is good if you don't have a car and don't feel like dealing with a taxi if you go out at night--not that there's all that much open at night in the immediate area. There are a couple of restaurants within a few blocks but a lot of the places are farther away. They are not necessarily a long distance to walk, but safety at night is, unfortunately, an issue (we were unsure of this when we went down there having heard various things but 2 different Savannah residents spoke with us about the city's safety issue after dark and we indeed did not feel comfortable out at night because the street and side streets get VERY desolate in the later evening (not talking 3AM here, but 10PM) and more than once we saw someone alone watching and/or following us--it was unnerving). We are used to walking in the city at night. This is different, and uncomfortable. Because of this, we were grateful that the location wasn't even farther away from restaurants. I can't imagine walking down to Forsythe Park at night where we had initially looked into staying.

Lastly, there were no ghosts. If you hear noise above you it's because the floors are old and bare (no rugs) and you are hearing the people above you walking (a good reason to stay on the top floor)! One of the Savannah residents that we spoke with said that the hotel had been used as a recovery hospital, not a hospital where surgeries, etc. took place. He said that in Savannah it's a selling point to say a place is haunted. I have been in places that feel spooky and haunted. This place feels rich in history, but that's about it. Sorry ghost hunters.

All-in-all, if you have the extra money to spend, I would say stay at one of the well-reviewed B&Bs. Marshall House is good on a budget, but you by no means feel pampered as you would at a smaller B&B establishment.

Amazing stay at the Marshall House. Elegant, beautiful, great staff, great location. They didn't have a pool, but I should have checked on that before I booked. The breakfast was great(quiche, breads, all very good). Wine served free in the lounge for guests. Didn't see any ghosts, unfortunately, as I was told this was the place for a haunted experience. Oh, well...maybe next time. I will be back and I do recommend it. It was fun, funky and near lots of party spots in Savannah. Go there!