Got to the hotel and the pool was closed for repair. We asked for a refund and staff was condisending and rude. After 2 hours of debating with the only person on duty (Maria) she told us she called the manager and they would not refund. The next day we spoke to the manager and she had never been called. The manager then gave us the refund and went to another hotel. The staff the evening before was the rudest I had ever seen and ruined our entire 1st evening making us miss 4th of July fireworks. Will never stay here again.











