A pipe burst in the bathroom. After wading through water to get our things and it scaring my child half to death, we moved to the room next door. The phone and the microwave did not work. The airconditioner thermostat did not work. I was hot all night. I asked for their 100% satisfaction guarantee refund. The manager refused and credited my credit card $20. However, after filing a complaint, Choice Hotels did give me vouchers for $80 toward a future stay. I love Choice Hotels, but this one is below their normal standards, especially when you deal with the management. I will not stay here again.











