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Heathman Lodge: Traveller Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 54 Reviews
5.0 of 5 stars
42
4.0 of 5 stars
10
3.0 of 5 stars
0
2.0 of 5 stars
2
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#1 of 25 hotels in Vancouver
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 143
  • Address: 7801 N.E. Greenwood Drive Vancouver, WA 98662
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: A relaxing, rustic getaway in downtown Vancouver, Washington, The Heathman Lodge is a mountain-like retreat offering Northwest ambiance, exciting... This description is based on information provided by the hotel.
Business Centre Fitness Centre Free Parking Restaurant Room Service Swimming Pool
Check Rates: £82 ($126) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Heathman Lodge

( 12-16 of 54 )
“True Customer Service”

Heathman Lodge

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5 of 5 stars
Washington
14 Feb 2008

The customer service at the Heathman Lodge is EXCELLENT...They did more than just exceed my expectations. The staff was polite and friendly, my team and I were always greeted with a smile. When we booked the hotel we looked for a hotel that mirrored our own corporate beliefs. If you book at any other hotel you may want to reconsider. The amenities Accessibility and the staff will make you feel like you’re at home but with a special twist. My hat is off to the Heatham staff...I only have one thing to say....BOOK IT!!! Other hotels need to benchmark their service after the Heathman.

.

  • This TripAdvisor Member:
    • Liked — the room
    • Disliked — why even ask ...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jakebrediger's Summary
Date of Stay: February 2008
Travelled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: 14 February 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
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Average price*: £82 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great hotel”

Heathman Lodge

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5 of 5 stars
Salt Lake City
10 Nov 2007
1/1 found this review helpful

This was a really nice hotel. We felt a little out of place as it caters to the businessman crowd. The restaurant in the hotel was very nice too.

  • This TripAdvisor Member:
    • Liked — Great room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Utahgrrl's Summary
Date of Stay: September 2006
Travelled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: 14 September 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Business service (e.g., internet access)
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Average price*: £82 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Very nice place”

Heathman Lodge

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4 of 5 stars
San Francisco, CA
17 Sep 2007

My husband and my parents stayed at the Heathman Lodge for the weekend after reviewing the great reviews on TripAdvisor. The lodge is very lovely. We stayed on the fourth floor, the business level. The complimentary breakfast was a nice added touch. The rooms were spacious and quiet. We left the window open and could hear a little freeway noise but it did not bother us. We left the window open because we could not figure out how to turn off/down the air conditioner. We just unplugged it. Our only complaint about the lodge was the dinner we had our first night. We do not mind paying for a nice expensive dinner but when the food is just "okay" that does not leave a good impression on us. My dad had the lamb kobos and the lamb was overcooked big time! I had the cedar plank salmon and it was so salty I could not even eat it. My husband had the pot roast which he said was just "okay." My mom was safe with her large cesear salad. If you eat in the restaurant just be aware that the food is overpriced and not 5 star quality. We did give our recommendation to the front desk and they said they would pass it on to the chef. The front desk staff and the restaurant staff were very friendly. Regardless of the food, we would stay there again.

  • This TripAdvisor Member:
    • Liked — comfy room
    • Disliked — dinner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAsqueaky's Summary
Date of Stay: September 2007
Travelled with: Family (extended)
Visit was for: Quality time with family
Age group: 25-34
Member since: 13 July 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
A romantic getaway, Older Travellers, pet owners, Families with Small Children, Families with Teenagers
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, Girlfriend getaway, tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
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Average price*: £82 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Nice Hotel, poor service”

Heathman Lodge

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2 of 5 stars
Montclair, NJ
10 Sep 2007
1/4 found this review helpful

I stayed at the Heathman a few weeks ago for three nights. Price was right, location poor, room was large. Problems: new carpet in room - it took me three days to realize the headache I had each morning was from the new carpet and carpet glue, one of the sinks didn't drain properly, and the electrical plug by the desk didn't work - I plugged in my laptop for recharging one night, no charge the next morning. I wrote to the GM of the hotel after my stay - he offered to make sure I had a good time on my next visit. Big deal. I'll be looking for a different hotel next time.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VoxClamantis's Summary
Date of Stay: August 2007
Travelled with: Solo traveler
Visit was for: Business
Age group: 50-64
Member since: 08 March 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Probably not
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
B McClary, Director of Operations
(Management representative)
4 Oct 2007
This guest did contact us after their stay with us. We responded promptly to the concerns they brought to our attention and apologized for the inconvenience during the stay. We did invite this guest back to our Hotel and offered a complementary upgrade to one of our suites during their next stay to the Vancouver, Washington area. I am disappointed to learn that they will not be back to our hotel in the future. We are not always perfect but strive to make sure all our guests’ stays are outstanding. We use all comments, positive or challenging, as learning opportunities to better our hotel and staff.

Brian McClary - Director of Rooms
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Average price*: £82 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Wow! Lovely Property”

Heathman Lodge

6 Aug 2007
2/3 found this review helpful

I booked this almost as an afterthought as we were heading to the Columbia Gorge area for a special anniversary stay at the Skamania Lodge.I spoke with Melissa in reservations and took all the info then later called her back to book just one nite. She made a great first impression for what was to be a wonderful stay.
We arrived to find we had been upgraded to a suite with rose petals welcoming us from the door to our bed.It was a lovely room with a great bed & balcony. Also, a large bathroom with all the perks.
We went down to the bar area and were so impressed with the staff. We appreciated the precision of the chefs all working together with the wait staff.High energy atmosphere and a great place to unwind. Jim took great care of us. Wonderful menu !
It was a bit tricky to find when we got off the freeway .The location is a bit odd,although the wet lands do help to create a setting...
What a difference we experienced between the two lodges: in their service, room quality,& value.The winner in all three areas was:The Heathman Lodge.
Although the Heathman Lodge is not an all inclusive destination type resort, it definitely held its own. Thank you all so much!

  • This TripAdvisor Member:
    • Liked — Service
    • Disliked — Location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mare2teach's Summary
Date of Stay: August 2007
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: 08 March 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, Girlfriend getaway, tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £82 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Heathman Lodge

( 12-16 of 54 )
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Heathman Lodge Address

7801 N.E. Greenwood Drive, Vancouver, WA 98662