we stayed here for 3 nights.

very nice staff, real friendly, great breakfast and snacks:)

Room 12 is not worth the money, though, in our opinion.

Paint is coming a bit of the wall, the lamp in the bathroom hung out (has to be fixed, i always thought it would crush on my head as i stood by the sink), the whole room seems to need a bit of restauration.

The information book in the room about the Inn is not up to date, the announced comment sheet was missing.

Wirless did not work constantly, which was a bit of a hassle for us as we need it for business.

i am a travel agent and recently had the pleasure of staying at the Bertram /Samuel Sewell Inn in Brookline MA. this inn was meticulously kept, beautifully decorated, and the breakfast and snacks were delicious.the staff was attentive, pleasant, and went above and beyond to help with any request.we have stayed at hotels but this B&B was a much better value by far. i would highly recommend staying here.

My husband, grandson and I spent two nights at this wonderful inn last week. We arrived early and were greated warmly by Astrid, a very nice and hospitable young lady. Since it was early our room was not ready, but she offered to hold our luggage until it was prepared. Our room was warm and comfortable (we stayed in #7).....we loved it! We can't say enough about the people who work here.....office persons and housekeeping were all helpful with any requests we had. There were three area's to eat breakfast or snack during the day.....food was fresh and delicious!
This is within walking distance of the Longwood Medical Center, Wheelock College and the T. We walked everywhere and felt completely safe day or even late at nite.
Thanks so much to the staff of Bertam Inn......we had a wonderful visit to Boston!

The Bertram Inn was my first inn experience and won't be my last!
Upon check in the staff was warm and friendly to us all....our dog even recieved dog biscuits! We were only staying for one night but the staff was very friendly and helpful. They provided us with the number of a local groomer/doggie day care so we can drop off our dog while enjoying the Duck Tours. (Although he was more than welcome to stay in our room). An off duty employee even helped us find parking as overnight parking is a little tricky if you don't get a spot early. I enjoyed the comfort of the room and would stay at The Bertram again when I am in Boston!