I stayed a few nights last month at 1087 Beacon Inn. Do not stay there.
Because I was on my own the staff stuck me in a tiny room upstairs - for the same price as larger rooms. There is no private bathroom. The bathroom is not cleaned from one day to the next - nor are the towels changed (I left them on the floor as a sign I wished them to be changed - as one does in 99.9% of hotels - and they were hung back on the hangers, still wet when I came back to my room in the evening).
The sheets were dirty, and that the maid didn't even do my bed when I was there!
The heating system didn't work. The cord to pull the blinds was broken.
The closet had clearly never been dusted in ages, I passed a paper towel on the bench and it came out black.
The breakfast is a total joke. No coffee or fruit. Pastries equivalent to dinkies. Three cereal boxes a no milk left when I came down. The whole place is so filthy anyway I just wanted to get out.
When I pointed out all these issues to the reception desk, no one was able to help me, offer any kind of compensation or at least reassurance that they would address the issue.
I clearly noticed some older man, who must be the owner, duck out when I started listing all my griefs. Way to ensure guest satisfaction!
I have family in Brookline so often come over to visit. I've stayed in multiple other places: Longwood Inn, Bertram Inn, Sewall Inn. These places are wonderful, the latter 2 have an amazing breakfast, and they are barely more expensive than the Beacon Inn 1087! Even the Holiday Inn is much nicer and sometimes cheaper.
Avoid this place at all costs until the owners get serious about guest satisfaction.
Right now for them, it's about how do I make the most money with no investment in the rooms, staff, guest satisfaction, until the place is completely run down.
I suspect the positive reviews on the website are written by staff or people who are paid to do so - the negative reviews are 100% in line with my experience.
- Also Known As:
- Beacon Inn 1750 Hotel
- Beacon Inn 1750 Hotel Brookline
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