I was attending a conference being hosted at the hotel and therefore I stayed there. My first impression of the hotel was the set of big double doors that do not open automatically. Upon checking in the front desk person told me the boxes I sent were there and to call any time for delivery to my room or the conference room. It was about a 3 minute trek to get to my room in a far wing of the expansive hotel. When I finally put my bags down and took off my shoes the carpet crunched with every step. It was as if the carpet was laid over a sheet of plastic. This drove me crazy for four days.
The lighting in the room was very inadequate, the water pressure was marginal, the bed was old and not comfortable, and the bedding was old and of average quality. The heater blew the hot air into the curtain and was not deflected into the room. The cleaning crew must be rushed because they do not seem to vacuum. Every day I saw the remnants of nail clippings on the carpet that were not mine. The restaurant was nice, but very over priced. Room service had reasonable breakfast rates and selection. The service was right on time and the man was very friendly. This was good since the room didn't have a fridge (or microwave) so I could buy my healthy food for breakfast.
My overall impression is that this hotel caters to the cruise ship passengers that come up north on the Princess busses and don't really have any other option of a room. I feel sorry for them.
The best thing I can say is that the staff was very accommodating any time I had a concern or needed help with something and that the wireless internet signal was strong and free. Good thing they have plug-ins for cars since it was below zero every night.















