We had spent a couple of honeymoon nights at this place two years prior, without incident, so decided to reserve another night there to reminisce. I called the proprietor directly in January, and made reservations for a specific room. I asked for a confirmation number, and he supposedly gave it.
When we arrived in May, they did not have our reservation any longer. Our supposed confirmation number was not a confirmation number at all. He offered a room with a shared bathroom in the basement... ugh!! Or a penthouse suite at the top of a building still under construction. The room was still under construction!!! Workers were still in it, and he was offering it for that night. No way!
He told us he would be happy to give us the room we requested the following night. We arrived the next day and after he escorted us to our room, he proceeded to scold us. Supposedly he had to kick the tenants out of that room (which he had told us would be vacant!!), and said he doesn't usually allow people to reserve a specific room for just one night. He was very rude. I told him I did not want to stay there if we were going to be treated like that, but he instantly backed off... because, of course, he wanted our money.
NEVER EVER AGAIN will we stay here. We warn all of our Fairbanks friends and family of it; of course most of them have their own horror stories.
Sorry for the long rant, but wanted ya'll to know!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other