I agree that this hotel may have been a victim of some unfair reviews based on peoples location to one another rather than the hotel itself. The hotel is a very busy place as it is a starting, ending and mid point for many people on Cruise Tours. As one of those people, we were mid-way through our tour when we stayed at the Westmark Fairbanks.
When we arrived the lobby was very busy and it took about 5 minutes for our keys to be ready. However the staff handled it very well and had us all on our way in no time.
Our room was very nice. The beds were some of the most comfortable mattresses I have slept on through this whole tour. The room was spotless. The bath was charming with wood closet doors and tile. It was a shame we were only there one short night because we felt we didn't really get a chance to enjoy the room.
The hotel was within walking distance to many restaurants and there was a restaurant in the lobby.
There was an amazing weight room, laundry facilities, and payphone area. A nice gift shop (although rather pricey) and a coffee shop. The lobby is large and there is plenty of room to sit and read the paper and enjoy a cup of coffee in the morning if you have time.
This was one of the nicer hotels on our tour. Although the lobby can be busy, the staff handled it well and the rooms were quiet.

Hello:

I just stayed there and have a great time....other people don't like it because they have rooms away from each other? Well, they need to rent a house or apartment. . this place is really nice and close to everything. . . also other comments complaint about rooms far from each other and that they have to split the toothpaste?? Well, that is cheap!
buy one tube for each person and PLEASE!! don't share your toothbrush.
And don't be afraid to stay here. People are nice, place is clean and close to lot's of places.
Thanks.

We just returned from a fantastic 2 weeks in Alaska. Because of the way we planned our itinerary, our stay began and ended with nights in Fairbanks. Both nights were booked 6 months in advance at the Westmark, Fairbanks, touted as the best place to stay in Fairbanks. Both nights that we stayed there were horrendous. We are a family of 4 and requested a double room. The first night they could not give us a double room, but gave us 2 rooms with Kings, okay no big deal, but they were in opposite wings of the hotel! And the wings only connect by going outside in the parking lot. Arriving at midnight and trying to divide up toothpaste and soap in the lobby of the hotel was a nightmare. We spoke to the desk clerk the next morning and he assured us that upon our return we would have a double room. Guess what, not only did they not have a double room, they didn't have any rooms! They had to book us in the Westmark Inn, an inferior property. We've come to find out that the hotel chain is owned by Holland America cruises, and if a cruise group is in they get first dibs. They pretty much treated us like dirt. So stay away. Instead stay at the brand new Marriott property just opened in January 2001. Wish we had!