My wife and I stayed at the Blue Heron for three nights last summer. Deborah and Charlie are great hosts who have alot of information about Alaska in general. They make it a point to see that your stay is comfortable in every way. Be prepared that Gustavus is a verrrry laid back place to come and relax at. We called earlier in the year and were convinced to spend an extra day in Gustavus...we're glad we took the advice, if not for anything else, the relaxation value of Gustavus. Deborah and Charlie also served as resourceful local travel agents and insured that all of our needs were cared for from taxi service (quite expensive unfortunately), dinner reservations, to day trips out to Glacier Bay. In fact, the morning we took the day long Glacier Bay Boat tour, they made one of their first class gourmet breakfasts (as they did all three mornings) and it was waiting for us at 6:30AM. In fact, they even supplied my wife and I with warm parkas to wear on the boat ride as we were underdressed. A great way to spend the day is to take one of the cruiser bikes supplied by the Inn from location to location. Our room was clean and comfortable--not necessarily exquisite--but more than adequate, especially for the fair price being charged. No complaints from us and we would have no qualms about returning again some day. Enjoy!!!