This hotel was recommended to me by the Glenstone, so I assumed it was of equal quality. Far from it - DO NOT RESERVE A ROOM HERE!!!
As soon as I checked in and saw the rooms I wanted to check out and move to another hotel, but guess what? This hotel runs your credit card for the whole stay the minute you check in, and refuses to give any refunds. Yes, that is right - no refunds for any nights! They say that is their policy, but it is not posted anywhere, nor are you informed when you make a reservation, or at check in.

The hotel is old, the rooms are not maintained at all - one of our rooms had a hole in the wall behind the door, bubble gum and hair and dirt in the refrigerator, a chipped mirror, dust everywhere, dim lighting, carpet that felt crunchy from who knows what, stained mattresses, rusted hardware on the nightstand, goo on the phonebook, the phone was so filthy you were afraid to touch it, and you had to "sign out" an iron and ironing board at the front desk (the iron was also dirty) There are no blow dryers in the room, no coffee makers, and the towels are old and worn and brown!!!
The hotel is dimly lit at night, and not safe. There was a family living in one of the rooms near us - the man never wore a shirt, his wife sat in her room with no shirt on, and they were cooking on a portable stove outside their room!

Tell everyone you know to STAY AWAY FROM THIS HOTEL!! If you go there, you cannot get a refund, the hotel is disgusting, the staff is not helpful and the owner argues that his hotel is wonderful.

My cousin and I stayed here and found the people in the office to be very rude and not well trained. The rooms were not clean and the refrigerator did not work unless you pulled it out and plugged it in yourself which was alot of trouble. I would not stay in this place again.

We stayed at the Gazebo Inn because we were going to an event in Gatlinburg and we will be going to the event again this year and we plan on making our reservations at the Gazebo again. The staff was great, the rooms were clean (we had two rooms) there were other people that stayed there with our party and they all enjoyed their stay also.

Upper level rooms had to much light in moringing due to large window and no curtain. staff unfriendly. coffee is available in office ONLY when they decide to open. Had to wait for someone to show up very late for us to check out.