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Mountain Shadows Log Home Resort: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 5 reviews
5 Reviews
5.0 of 5 stars
2
4.0 of 5 stars
1
3.0 of 5 stars
0
2.0 of 5 stars
0
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#39 of 85 hotels in Gatlinburg
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Address:
1625 Hidden Hills Rd.
Gatlinburg, TN 37738
Check Rates: £66 ($132) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Mountain Shadows Log Home Resort

( 4-5 of 5 )
“Nice Cabin...Horrible management”

Mountain Shadows Log Home Resort

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1 of 5 stars
New York City
16 Oct 2006
7/10 found this review helpful

The cabin was great, hot tub fantastic. I left very happy until I got my credit card statement- they charged me $219 extra dollars a week after my stay. So I called to see what the confusion was about - they tell me it was for damages to 2 comforters in 2 different bedrooms. We left the place immaculate ---even made the beds, washed the towels and cleaned the dishes. They were were nasty and belligerant on the phone. And they kept yelling at me that "they think" it was bodily fluids, which is sooo untrue, disgusting and insulting. While we stayed the comforters were folded up by us and placed on the dressers because they had beads and scraty decorative material all over the top. They told me "i don't give a care" when I told them how upsetting this was to me. I believe this happened because we didn't have any cash on us when we were leaving to leave a tip for the housekeeper, a tip that I intended on mailing down to them when we got home because I had enjoyed my stay so much. So beware there housekeeper might retaliate against you. Also they seem to be less pleasant when they know that you live above the mason-dixon line. They lied to me about where the comforters were and I now have to fight with them through the credit card company.

  • This TripAdvisor Member:
    • Liked — The Cabin itself and the view.
    • Disliked — The con job they're trying to pull on us.
    • Any tips/secrets for future travellers? — Stay away!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rubieseyes's Summary
Date of Stay: September 2006
Travelled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: 16 October 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Outdoor / Adventure
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Average price*: £66 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Lovely cabin perfect for a getaway”

Mountain Shadows Log Home Resort

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5 of 5 stars
Conyers, Georgia
17 Jan 2006
23/24 found this review helpful

My husband and I visited Gatlinburg for a long weekend January 13-16. We found Mountain Shadows on TripAdvisor and although it had very few reviews--they were all positive--we thought we'd give it a try. The cabin was immaculately clean, it had a beautiful view and perfect amenities--huge bathroom with a jacuzzi, washer/dryer, hottub on the deck overlooking the mountains, king-size bed and a full kitchen. Only four hours after arriving, we were already talking about when we could sneak away to this treasure again! We stayed in the "Tranquil Times" cabin and it was perfect for two. This cabin is not the touristy, chain type of place to stay and that's what we were looking for. We highly recommend Mountain Shadows and look forward to returning one day for another taste of the Smoky Mountains.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Check Rates
Average price*: £66 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Mountain Shadows Log Home Resort

( 4-5 of 5 )
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Mountain Shadows Log Home Resort Address

1625 Hidden Hills Rd., Gatlinburg, TN 37738