The cabin was great, hot tub fantastic. I left very happy until I got my credit card statement- they charged me $219 extra dollars a week after my stay. So I called to see what the confusion was about - they tell me it was for damages to 2 comforters in 2 different bedrooms. We left the place immaculate ---even made the beds, washed the towels and cleaned the dishes. They were were nasty and belligerant on the phone. And they kept yelling at me that "they think" it was bodily fluids, which is sooo untrue, disgusting and insulting. While we stayed the comforters were folded up by us and placed on the dressers because they had beads and scraty decorative material all over the top. They told me "i don't give a care" when I told them how upsetting this was to me. I believe this happened because we didn't have any cash on us when we were leaving to leave a tip for the housekeeper, a tip that I intended on mailing down to them when we got home because I had enjoyed my stay so much. So beware there housekeeper might retaliate against you. Also they seem to be less pleasant when they know that you live above the mason-dixon line. They lied to me about where the comforters were and I now have to fight with them through the credit card company.

My husband and I visited Gatlinburg for a long weekend January 13-16. We found Mountain Shadows on TripAdvisor and although it had very few reviews--they were all positive--we thought we'd give it a try. The cabin was immaculately clean, it had a beautiful view and perfect amenities--huge bathroom with a jacuzzi, washer/dryer, hottub on the deck overlooking the mountains, king-size bed and a full kitchen. Only four hours after arriving, we were already talking about when we could sneak away to this treasure again! We stayed in the "Tranquil Times" cabin and it was perfect for two. This cabin is not the touristy, chain type of place to stay and that's what we were looking for. We highly recommend Mountain Shadows and look forward to returning one day for another taste of the Smoky Mountains.