We went there to check out there time share condos to start things off the numbers we were givin for contact people was disconnected. Then when we went to check in the person at the desk was rude and if were in my employment would have been kick out the door faster than a speeding bullet. I do not know where the person than wrote the review before me got the photos he shows but the room does not even come close to what he shows. The first room they put us in was so small and dirty that i would not let my dog stay in there but we were worn out from the drive so we stayed the night. Then when we went to the time share in the morring we were asked as a group of 20 people if we had any comments or problems THAT WAS THE WRONG THING TO SAY so we told them of all the problems we were rushed out of the group shown the way to the desk and given our gift and shown the door. LET ME WARN ANY ONE WHO THINGS ABOUT THIS PLACE OR TIME SHARE DO NOT DO IT. From start to finish this place rates a -10

We agreed to a time-share tour in Gatlinburg and in return got 2 free nights stay. The time share we toured was Gatlinburg Town Square. They gave us a room at Gatlinburg Town Village. I believe they are associated in some way. We had free access to everything at the condo complex across the street. The room was spacious and clean. It had a rustic-looking gas fireplace and a small, fully functional kitchen. The bed and pillows were not good. The bathroom was clean and big enough. There was an extra sink with mirrors and electric outlet outside of the bathroom which was convienient. There was a sofa and coffee table and a small dining table also. Our room had a king bed, but with 2 doubles would be plenty big for a small family. I didn't look to see if the sofa folded out to a bed. I loved the location. It was off of the main drag and much quieter but still within walking distance of anything downtown. Just up the road away from downtown there is access to some of the best trailheads in the National Park.