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Best Western Crossroads Inn: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 13 Reviews
5.0 of 5 stars
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4.0 of 5 stars
4
3.0 of 5 stars
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2.0 of 5 stars
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1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#53 of 87 hotels in Gatlinburg
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  • Hotel class: 3 of 5
  • Rooms: 78
  • Address: 440 Parkway Gatlinburg, TN 37738-3008
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Chalet-style Motor Inn adjacent to mall, within a few blocks of city center. This description is based on information provided by the hotel.
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: £74 ($125) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Best Western Crossroads Inn

( 6-10 of 13 )
“Disappointed”

Best Western Crossroads Inn

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2 of 5 stars
Como, Ms.
15 Aug 2006
0/2 found this review helpful

Photo of motel very outdated.
Ants invaded entire room.
Carpet very dirty.
Elevator and surrounding area was filthy.
Young lady at front desk was too envolved with the fact that someone told her that her friend had been saying nasty things about her, therefore, she was so upset that she just wasn't herself . She admitted she wasn't much help!
I did agree with her on this point!
Did not thank her for all the unsolicited information she
shared of her personal problems!

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — ants
    • Any tips/secrets for future travellers? — don't believe the pictures of hotel/motel that's online!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bingoj3's Summary
Date of Stay: July 2006
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: 15 August 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Gambling / Casinos, Great food / Wine, Concerts / Music festival
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Average price*: £74 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Ants!!!”

Best Western Crossroads Inn

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2 of 5 stars
Peoria, llinois
11 Aug 2006
1/1 found this review helpful

Although the rooms were large, and on first appearance clean, the ants came in huge numbers. We stayed 2 days, and complained on the first day. They said they called the extermantor. We never saw any evidence that any one was in our room and the ants ( and another bug that I think was a centipede) never went away. We talked to the manager and they gave us another number to call. Pass the buck? I talked to other guest and they had the same problem. A cleaning lady said that they have been having problems with ants all summer. Wish I would have known before I stayed there!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £74 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good value, nice hotel”

Best Western Crossroads Inn

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4 of 5 stars
Greater Cincinnati Ohio Area
4 Feb 2005
4/4 found this review helpful

We've stayed here twice (in 2000 and 2002) and both times we were quite happy with the hotel. Even being that the hotel is older and less modern, we were very pleased with our accomodations and the prices.
The Front Desk staff was pleasant and helpful, our rooms were immaculate, and even though it was a smoking room, it did not smell of stale smoke... very nice! We loved that we could take an evening stroll downtown and leave our car behind as we enjoyed the sights. Would definitely stay here again!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £74 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“nice but needs some updating”

Best Western Crossroads Inn

26 Jun 2004
3/5 found this review helpful

Although hotel was an older hotel it was a decent price but it could really do with some new renovation. Room was big but the carpet was very dirty.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £74 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Pretty Decent”

Best Western Crossroads Inn

16 Jun 2004
2/2 found this review helpful

We stayed at the Best Western the third week of May,2004,and while it was an older motel,it was sastisfactory for the price I paid.The room was very clean and looked like it had been updated some recently.Housekeeping was quick and very well done.Had a nice outdoor pool which was clean,and not overloaded with chlorine.Over all when you take into consideration the age of the building,and the amount of use it gets each year,the place is in pretty good shape.And the spring rates are about as low as you can get for a decent motel in the middle of town.If your going to be out all day sight seeing,and not worried about a lot of amenities,the Crossroads would be a good bet.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes No
Check Rates
Average price*: £74 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Best Western Crossroads Inn

( 6-10 of 13 )
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Best Western Crossroads Inn Also Known As

Address: 440 Parkway, Gatlinburg, TN 37738-3008