We booked our condo on hotels.com due to the fact that we waited too long to book and it was Valentine's/President's Day weekend. The condo was nice but it is way off the beaten path. There is basically one way to Gatlinburg and we had to travel through a very busy Pigeon Forge, halfway through Galtinburg and then the hotel was another 13 miles beyond the center of Gatlinburg. Be sure and get all necessities before you hit the resort, there is no restaurant or grocery store at the site and once you get up there, you don't want to go back down the mountain, especially at night. The staff was courteous, had lots of info. The room was clean but dated and had only bare necessites; no shampoo/conditioner, no coffee, no sugar. If you want to use the sofa bed, make sure you ask for the linens at check in as they were not in the room and we had to drive to the front desk at 9:30 pm to get them.They did have clean appliances and all the dishware, cutlery and cooking pieces you could ever need. The staff did give us info on a pizza/sandwich shop that delivered basic groceries like milk and bread. However, we ended up paying $6.00 for the gallon of milk! The indoor pool was clean as was the hot tub and sauna. They had nice outdoor facilites that included a large covered outdoor party room, playground, basketball court (although it was on quite an incline) and lighted tennis court. We did have the unfortunate experience of a "wind storm" that involved 60-70 mph winds for the entire night, very scary as we thought the windows were going to blow in, but certainly not the fault of the resort. I'd give this a soldid 3/5 but wouldn't stay there again as we like to be closer to hiking and restaurants.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Families with Small Children, tourists
I do not recommend this hotel for:
Young Singles, Older Travellers, Great pool scene, Families with Teenagers
I selected this hotel as a top choice for:
Outdoor / Adventure