Very welcoming and helpful staff, but the room I stayed was getting old and was not clean.

At the last minute (like the day before traveling) I gave in to the urge to go to Jazz Fest, and while booking plane tickets, Expedia offered up the JW Marriott as a hotel option. Knowing that rooms would be in short supply, I grabbed it and got a decent deal.

I'd stayed at this hotel in the 90s when it was a Le Meridien, which had a more austere, subtle elegance. It has since been tarted up with the Marriott signature colors -- which are not bad, per se, but result in a sameness among Marriott properties. But standardization is not all bad, expecially when it comes to the supremely comfortable Marriott bedding.

The room in general was comfortable, well-furnished, and of decent size. The bathroom was, however, too small for me and my husband to use at the same time, which made getting ready a challenge. (I understand some rooms have larger bathrooms, or separate vanities, but we didn't have that.). Our room didn't have a view, but we didn't spend much time there anyway. All-in-all, we got an above-average business class hotel.

We took advantage of the concierge to buy bus tickets to Jazz Fest. And we ate dinner one night at Shula's, in the hotel lobby. While we typically prefer to eat local, after a long day in the heat and mud at Jazz Fest, we didn't feel much like going out for dinner and waiting a long time for a table -- Shula's was convenient, seated us right away without a reservation, and served up a steak that was a cut above the typical offerings at high-end steakhouses.

The JW Marriott on Canal St is new, clean , spacious, and has excellent service. The location on Canal, two blocks away from the French Quarter ensures that you do not have to deal with or listen to the drunken clowns. The new facility ensures spacious room, bath and lobby, with a convenient bar. We used the valet very often, and never waited more than a few minutes for the car.

Very nice hotel, great location and wonderful staff. The beds are to rave about, with 8 pillows on them, I had a very good sleep. This hotel was honestly close to everything.
The room was always clean, the air works great, as stated before everything is provided for you ...iorn, robes, shampoo, conditioner, lotion, coffee, water, had something not been in the room that you needed all you had to do was ask and not 5 min later you have in hand whatever it was you asked for.
I do also have to rave about Steven Petty ( hope I have the name right) talk about customer service, this is the "go to" man if you need anything he was AWESOME. Thanks for all your help from the 4 Canadian girls down for the weekend.
I can't wait to go back to New Orleans and this is the hotel of choice forsure!