Stayed here during Mardi Gras and was quite impressed that even during such a crazy time the hotel staff were attentive to both guest needs and hotel safety. The suites in the Loft property are superb with the sleeping area separated from the living room. Our room had a small refrigerator, microwave, and coffee maker.

We ordered room service once during one of the Mardi Gras parades and it was prompt and courteous. This is a nice location for Mardi Gras as two parades go right by the hotel. However, this also makes it a bit noisy during that time of year. Once Mardi Gras was over the streets were quiet and so was the hotel.

The free breakfast is excellent serving on-the-spot omelettes and other breakfast items.

The hotel is within easy walking distance to the convention center and the streets feel safe in to the early evening. The French Quarter is several blocks away.

We randomly chose this hotel after a poor stay at a different hotel and were extremely surprised & impressed. The check in clerk was extremely helpful and courteous and accommodated our request for a quiet room. I'm not sure what the rooms in the main hotel are like but we got a room in the Loft section and it was excellent. Very spacious, everything was clean and new, including the refrigerator and microwave. The bed was very comfortable and the pillows were nice and fluffy. The complimentary breakfast in the morning was fantastic and the staff was friendly and helpful. Great location, right down the street from Harrahs - we will definitely be back! Excellent stay!

don't believe the 2004 posting as how this hotel is... the staff was very friendly and the rooms were neat, clean and very comfortable.

I spent almost a week living in this hotel because of a trade show and i couldn't have been happier. the hotel's valet service was also very accommodating. the breakfast made to order every morning was very fresh and the kitchen staff patient.

one other thing worth mentioning, is the concierge. A gentleman named Ricky will go out of your way to find you a restaurant, or something special in the city. Supposedly, he's been voted one of the best in the country - and i can see why. Classy guy,

This was actually our second stay at the Embassy Suites in New Orleans. Our first stay was fine, nothing to rave about. We had been in another hotel the previous night and decided to stay one more night, called the Embassy Suites b/c I wanted a bit of space from the kids! This time we ended up in room 213 which was much larger than the suite we had the first time we stayed there. This room had a lockoff hallway from the other hotel rooms. Upon entering 213, there is a hallway, with the bedroom and bath to the right (vanity separate from tub/toilet area). There is a large separate sitting area in the living area, table with 4 chairs, the sofa bed, a large work desk, and a very large window and door leading out to the balcony. The living area itself seemed as large as the suite we had during our first stay there. We loved it! Each room had a television, of course. I am certain we will want to stay here again when we bring the kids along. I recommend anyone checking in to ask if any of the x13 rooms are available. You will be surprised at the enormous difference it those and the other rooms.

The staff was wonderful as well. We were only there for one night, but felt very welcomed by them. The bellhop (I'm sorry I didn't get his name) was great with my kids and apparently sensed that I was about at my wits' end with them...he had them tag along with him to get ice for us and otherwise interacted with them, treating them as guests as well. They loved it.

Another New Orleans success. We've had so many over the past few years, we are finding it hard to decide where to stay when we visit!