While attending the Essence Music Festival in New Orleans, LA we stayed here for 2 nights and it was a great experience. The staff was kind and very helpful by allowing us to check in early. Breakfast was served everymorning and it was a decent complimentary breakfast. It's less than 2 blocks from the Convention Center and it was in an easy to find location. There was no traffic on that side for the most part, so we were able to get a cab and go to the Dome for the concerts. It is a little farther from the French Quarter and Casino than i would have liked, but we were close to the riverwalk area and also i wish there had been some restaurants close by. But on a positive note, the suite itself was perfect for our small trio! Wish i could stay there again!! It was more than expected!!

I usually have done well by reading the reviews on this site prior to booking a hotel - unfortunately not this time and I was there for 5 nights. I tried to change hotels during my stay but the convention center meeting had taken almost all other hotels. Look out for this place - here are a few of many reasons:
1. Their "light touch" housekeeping policy, which you won't find out about until after you've checked in. This means that once you're checked in, the only houskeeping you'll get is to have your bed made without changing sheets, used towel replaced and the wastebasket emptied on weekdays only. No clean sheets, no vacuuming, etc. On weekends there is nothing!
I discussed this policy with the front desk and pointed out that the initial room rate included (I hope) clean sheets and a full room cleaning but this policy meant they were providing less service without decreasing the room rate. The response I got was "Well, we're not a full service hotel - and we're not treating you unfairly, nobody gets clean sheets." Had I known, I never would have booked there.
2. Other glaring deficiencies - no facial tissues at all, only one small wastebasket, only a few cheap plastic hangers in the closet and some were broken, rough toilet paper, bathroom wall had a large crack through the tile from its top down to the tub, etc.
3. Upon my arrival at 5PM, I was told my room wasn't ready because "Some people from housekeeping decided they didn't want to work here anymore." and I could wait in the lobby. Excuse me - management's problems belong to them, not to the guests.
4. The 2 chairs and the couch in the lobby were so tired looking and their arms were so slick with dirt that I couldn't bring myself to even drape my sportcoat over one and decided to walk around outside instead.
6. Upon check out on Tuesday, 8:00 AM, no one was at the front desk - only the 'chief engineer' fixing something. He said he didn't know how to do check out but "They'll be right back." One half hour later, no one back yet and he felt so bad he said "I'll try, I don't know where they are."
7. The 'pool' was "closed for construction" - but the only way to find out was to ask. Never a "Sorry for the inconvenience."
Lest you think all was negative - here's the positive I could find: there was a hairdryer in the room and an iron and ironing board in the closet - I know the hairdryer worked, didn't try the iron.

I stayed here for three nights for a convention being held at the convention center, which is just two blocks away. The location was perfect. The staff was friendly and extremely helpful. The room was clean and so quiet--just right for me. The weather during my stay was cool and breezy so I could not understand the freezing cold blasting from the AC vents throughout the hotel, but my in-room thermostat reacted quickly to my adjustments. I like having a refrigerator and microwave in the room, and I was prepared to purchase coffee of my own at Starbucks to use in the coffeemaker, but the Starbucks located a block away inside the Marriott would not grind a quarter of a pound for me, nor would the Starbucks in the Sheraton a short walk from there. Go figure. Anyway, the free breakfast is well-stocked and their coffee was good. I walked to the French Quarter for dinner with friends--everything was close by.

I stayed at the SpringHill Suites (a Marriott property) from 11-17 October. It is an excellent location if you are attending any event at the Convention Center, which like the River Walk is only a couple of blocks away. Service was excellent, and breakfast was provided daily. The rooms were clean, and housekeeping came to the rooms on a daily basis. It's a pretty healthy walk to Harrah's, Canal Street (shopping, souvenirs, other hotels, restaurants) and to Bourbon Street (probably a good 10-15 minute hike), but other than that I was quite pleased. Parking is expensive ($15/day), but parking tickets are more expensive, so it depends how far you want to look around. A word about Harrah's - NOT A GOOD PLACE TO GAMBLE. Harrah's is the only land-based casino allowed in New Orleans by law. They won the bid, so they have no other competition in the area and they know it. They don't have to loosen their slots or care whether you win or not. Riverboat casinos are not even allowed to dock at the nearby River Walk. Don't waste your time and throw away your money gambling at Harrah's New Orleans. I suggest the Treasure Chest, a smaller floating casino located outside New Orleans. Otherwise, go to Las Vegas or better yet, give the money to charity. Harrah's is OK to eat at, however, and they have good breakfasts. I don't recommend the local MacDonald's on Canal Street either. As the cheapest place to eat in town, they also get a lot of derelicts, street people, and unsavory characters in there. Overall, Marriott SpringHill Suites was Excellent.