Excellent service. Beautiful hotel. Large room. Conveniently located to Harrah's, Riverwalk, Children's Museum, Aquarium...

I stayed at the Loews with my husband and toddler son for the first time during the first weekend of JazzFest. As a regular to New Orleans and a former resident, I am very familiar with the hotels and what one should expect, even in a post-Katrina world. I was worried about the mixed reviews that I read before I left for the trip, but all my fears were removed as soon as our cab pulled up to the property and we were literally fawned over by the bell staff and the desk staff. One bell person gave my 2 year old son a magna doodle while we checked in. Apparently, they have toys in the back to give out to kids. So, overall, already I could see this would be a very kid-friendly hotel.

Since I am a Loews frequent guest member, I was upgraded to a Deluxe Luxury King on the top floor (21st - room 2119). The bell person let my son ride the luggage cart to the room. My son was happy, so I was happy.

The view from the top floor was great. While not a river view, I'm still from the days when there were few tall buildings that one had access to in NOLA and the view towards the lake and Metairie still fascinates me.

Our room was HUGE and spotless. It was as big as many "suites" these days, the only thing missing was a dividing wall. There were even TWO tvs! Which I thought was a little overkill but in the end it worked out when there was a big thunderstorm one afternoon and we were stuck in the room and my husband wanted to watch something different from what I was watching.

The bathroom - immaculate and well-stocked. One of the best features - there were bath sheets in addition to bath towels! That's a big plus for my husband who is a big guy and usually the bath towels don't fit around him. If I hadn't been travelling with my son, the bath (without shower) being separate from the shower stall might have annoyed me, but it was nice to have a big tub without a shower curtain when it came time to bathe my son. The sheer size of the bathroom was a big plus.

My husband and I agreed that the bed was one of the most comfortable hotel beds we've ever slept in.

As I was also in town on business, we had the pleasure of a business dinner in a private room in the hotel's restaurant Cafe Adelaide. I can't say enough about how wonderful the food was and how attentive the staff was. The only annoying aspect was that we had the Turtle Room furthest in back. There's another "library" room in front of our room that was booked the same night, and we had to walk through that room to get to the bathroom.

We also used the Swizzle Stick Bar one day when my son insisted on eating a hamburger but Cafe Adelaide was closed for turnover to dinner. The waiter was more than pleasant to my son and highly attentive.

Overall I have to say I only had amazing encounters with the staff. They were all pleasant, happy, and ready to help in any way possible. The hotel is very close to the French Quarter - it's only about 2 blocks to Canal Street from Poydras.

The only downside was that bell service at the front door was hit or miss. On Saturday morning at 8:30AM, I needed a cab to get to a meeting. It would have been helpful if the bell person was there to whistle for the sleeping driver rather than my having to walk over to the driver and tap on the window. One time we had to open the doors to the hotel ourselves, other times, there were 3 guys running to open the doors for us. I'm not saying I can't open my own door, just consistency is a good characteristic for a hotel.

I highly recommend the Loews. And I'm so pleased with my experience that I've already made reservations for my next trip down in the fall.

Excellent stay. Room quite comfortable, and hotel in a great location for walking.

I recently won a trip through my company to attend the Jazz Fest in New Orleans and my company paid for the accommodations at Loews Hotel. The staff was friendly and went our of their way to take care of my needs; the hotel was not only spotless, but architecturally fascinating, and the rooms were well appointed. I brought a guest and we stayed in a double queen suite. I loved my view and especially liked the appointments in the bathroom (the lighting was a bit dim ladies, but they provide a two sided mirror for makeup application). If you plan to watch tv, it is a bit small- I didn't spend much time in my room, so that wasn't important to me. I loved that they provided an umbrella since it rained frequently and being from Las Vegas I didn't prepare for the weather. I have travelled through the south before and one of the things I liked most was the hotel had an excellent dehumdifying system- it was clammy outside, but comfortable in the rooms and you couldn't feel the moisture walking through the halls like some other places I have stayed! The hotel itself is located ideally between the warehouse district and the French quarters, so that you can enjoy a quick walk down to Bourbon street. I would highly recommend checking out Preservation Hall, for a great jazz experience (on St. Peters off of Bourbon st). The Hotel has an entire floor dedicated to relaxation and fitness. I didn't use the amenities, but my fellow traveler loved the pool (very large, but not olympic), and the rejuvenation spa; which offers a hang over remedy! I don't know if I could afford a week at Loews on my own budget, but if you are looking for a great place you should stay at Loews!