Had planned to stay at O'Keefe for 5 days during the 2nd week of the 2012 Jazz Festival. Had 2 rooms with another couple. The first morning of our stay the fire alarm went off in early morning. Someone on the 5th floor broke a sprinkler head which flooded many of the room and front desk area. Water was everywhere including many electrical fixtures. No one was able to close the main sprinkler valve for a couple hours as water poured down the 5 floors through ceiling tiles and electrical fixtures. The hotel had NO emergency plan and the fire department was not call for several hours. The bottom line was the city closed the hotel leaving many guests stranded with no where to go. The O'Keefe was able to place many that stayed during this ordeal at the Comfort Suites next street over for 2 nights only. The hotel was booked solid for the last 3 nights being Jazz Fest. The management of the O'Keefe left all stranded after the 2nd day at the Comfort Suites Hotel. We asked the management at Comfort Suites if anyone from the O'Keefe had called to find us other accommodations for the last 3 nights. They had not heard from them. We tried calling the O'Keefe numerous times over our 2 day stay at the Comfort Suties. All we got was a busy signal. We ended up finding another hotel at our expense for the last 3 nights.
- Also Known As:
- o Keefe Plaza Hotel
- Hotel o Keefe Plaza
- Official Description (provided by the hotel):
- The O'Keefe Plaza Hotel in New Orleans was constructed in 1999 in the downtown area in a prime location. The six story hotel has 129 spacious rooms, ground level parking (limited), outdoor swimming pool, meeting room, fitness center and vending on each floor. ... more less
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