We too were slightly worried by some of the negative comments we had read. But please be assured it is well worth staying here and we will definitely return. It is in a lovely quiet location with beautiful views but it's only a short walk into town or to either of the cable cars.
The hotel is spotless, the staff friendly and the food excellent. We had a beautiful large room with masses of storage space.
We were slightly perturbed by the fact that they don't accept credit cards but apparently this is common in Austria and is ok as long as you're aware before you go.
We had a couple of little niggles - only one fruit juice on offer at breakfast : also they would not provide tap water on the table at dinner. There was just shower gel and soap provided in the otherwise perfect bathroom and it wasn't replaced every day, But they are minor things and everything else was perfect.
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