I just got done reading the review about the hilton. we just got back from alaska sept. 15. we stayed 1 week at the hilton and had no problems.. the person who said they were charged 10.00 for the internet apparently didn't read the notice where it TOLD YOU that there was a 10.00 charge for the internet service. the hilton is located near the train station so for anyone doing tours that include a train transportation then this hotel is the one. its close and saves on taxi fees which can drain the wallet fast. its within walking distance to everything downtown. if you choose to rent a car then tell them at the desk they will give you a slip of paper to put in the wind shield so you don't have to pay for parking which is 7.00 a day. the parking lot is diagonal to the hotel. we found the hotel to be clean and quiet. we were just down the hall from the elavator and never heard anything the whole time we were there.. resturants were a little high but then you know that before you get there places like that usually are. just around the corner within walking distance are other reasonable resturants. we also stayed in fairbanks for 1 week now theres a horror story. stay away from captain bartlett inn

We were booked into the Hilton Anchorage for one night by our cruise line. Our rooms in the 20+ story tower were serviced by one elevator--making for long waits to enter a very crowded elevator. There was no cental air or heating--it like one of the elevators was down for repair. I asked the front desk for blankets and a space heater for my 78 year old mother who does not do well with room temperatures in the mid 60's in the mid-afternoon and dropping as the day went on and was provided with nothing. It was only after raising my voice after returning from dinner that, finally, a few extra blankets showed up. The following morning, with only one elevator in service that was filled to capacity by the time it came to our floor, I found myself carting luggage with two kids in tow down fourteen flights of stairs so as not to miss our connection to the cruise ship.

While Anchorage may not have a lot to offer in terms of accommodations, anything has to be better than this rundown, inadequately staffed "hotel."

I reserved a non-smoking double room about 2 moths in advance and I check in around 9 PM. I was informed that no more non-smoking rooms were available and was forced to accept a smoking room. The room was very old and in dire need of remodeling. The pool and workout facilities closed before I could get down there. The "Top of the World" restaurant was nice but was neither worth the money nor at the top of the world. Even with my coporate discount I still had to pay $211 for the sub-par experience. Stay somewhere else if staying downtown or if you can stay by the airport, the Millenium was a good hotel that I stayed at on the way out of Anchorage.

I checked into the hotel very late at night and was given perhaps the worlds smallest hotel room. The room was so loud- it was located next to the elevator shaft and you could hear the elevator all night. The best part was the view- there was one tiny window-- that had a view of a wall. Not the outside, but a wall-- not a wall across the steet- but a wall about 2-3 feet from the window.

I am allergic to down and had requested (when I made the reservations) foam pillows. My roon had a down blanket and down pillows, and when I called housekeeping I was told that they were out of non-down pillows and I should have requested non-down pillows when I made the reservation (which I did). I tried to sign up for the Hilton Hotel reward program and the front desk wasn't able to sign me up- they didn't know where the forms were.

Do NOT stay at this hotel.