My family stayed in this hotel one night. I specifically booked a one-bedroom suite through the 1-800 reservations. When I checked in and into our room, I was disappointed to find that I was booked into a studio. I went downstairs to rectify the problem. Turn out I was booked through reservations into a studio even though they told me I was booked into a one-bedroom suite. The extremely friendly woman behind the desk told me that this happens frequently with their reservations. She said that she has registered this concern with the powers that be, to no avail. Also online it shows that this hotel has two-bedroom suites, which I checked into upon checkin. I was informed by the desk clerk that the hotel has no two-bedroom suites and she wished they'd take that off line. I even called to confirm that my one-bedroom suite had a pull-out sofa which I was assured that it did. well, it did, except it was a studio. I was informed that this happens quite frequently with 1-800 reservations. My advice is to be very specific and confirm your reservation. We ended up checking out after one night and staying at the Staybridge behind the Hampton and got a two-bedroom suite for $18 more per night than the studio.

That being said, this Hampton Inn & Suites is only three years old and very, very lovely. This studio was spacious and clean. The staff was extremely friendly and extremely helpful. The hotel is beautiful on the inside and the rooms are very well appointed. My only disappointment was not getting what I had booked. The beds were comfortable, and the room was clean.

The complimentary breakfast consisted of juices, muffins, fruit, cereals and one hot meal which was eggs and sausage pattie. The eggs are not made to order, but are pre-processed. The breakfast is perfectly adequate. The seating area is very lovely. The kids enjoyed the pool.

Although we stayed only one night, we left only because we could not get the accommodations that we booked. The staff was wonderful, the hotel room very nice. However, please be careful that what you are booking through the 1-800 number is what you are going to actually get. It is my understanding that these mishaps happen often so just double-check.

But for that, I would recommend this facility.