The other reviews are highly misleading. The hotel room was very small (just room for the beds, space between beds and desk was too small for one person to pass unless chair tucked in, people
had to walk one at a time). The finishing and bathroom were of a clean well done BUDGET hotel.

The price (for Springfield) was premium.
This is a fine BUDGET hotel but at a PREMIUM price (for the area).

The first indication of poor customer service was when I arrived to check-in. Behind the desk were two employees, neither of whom could be bothered to help me. One was on the computer and said I had to talk to the other woman. The other woman kept answering the phone while I struggled with my bags. I'm drenched in snow and just want my room card. But I had to wait until the phone stopped ringing.

The room is okay if you like that sort of decor. I didn't use the in-room coffeemaker because it is on the bathroom counter. I guess they didn't get the memo about e-coli that is airborne when a toilet is flushed and ends up on all bathroom surfaces. I prefer not to prepare food and beverages where a toilet is flushed.

You can hear nearly every sound in the hallway due to a ridiculously huge gap at the bottom of the room doors (see picture). Some cheap weatherstripping would fix this issue.

When I unpacked I realized I had left something in the room. I called and left a message for the housekeeping supervisor. My call went unreturned and called again and left another message with a man named Jordan. Again, this call went unreturned. Finally, five days later I get in touch with the manager on duty who said he would look into it. I received a call later from the housekeeper who said they couldn't find anything. Very convenient.

I travel a lot for business, but will not be staying at this hotel again.

wife and i were pleased with our room,the king suite,that was actually 2 rooms.we received complimetary drink coupons upon admittance at the No Name Bar.. the interior walls are a little banged up but the room(s) were fine..the free hot breakfast was just ok for me but better than most..they had eggs.bacon(not crispy enuff),sausuge,oatmeal,cereals,bagels,etc and you could even fix your own waffles..our room was 113$ including taxes and no parking fees and included that free breakfast so i was satisfyed

I stayed at the hotel for business for one night. The building is old, but the rooms have been remodeled and were nice. It was evident by looking at the tub that it was an old property, but everything worked fine and the bed was very comfortable. It has heat/air with a thermostat - not a window unit - which is always a plus to me. They provided us a drink coupon that could be used all night at the bar in the hotel.

We had lunch catered and it was very good. The staff seemed very nice and I had not complaints, nor did any of the others that stayed with me.