My husband & I reserved a room for 2 nights at the President Abraham Lincoln Hotel for $85 a night about two months before our trip to Springfield. We made our reservation through their Web site, received a confirmation, and verified our confirmation the day prior to our arrival by telephone. We had signed up for their Weekend Getaway package which included a room, a buffet breakfast and a late check out. As we checked in, they didn't tell us the procedure for breakfast. I asked if we needed breakfast coupons. They seemed confused and looked at the computer. Finally, they gave us the breakfast coupons and sent us on our way. As we were walking into our room, the phone rang. My husband picked it up. It was the front desk, and they told my husband that we would have to pay about $47 more because of the weekend package. We went back downstairs with our confirmation in hand. They told us that the rate quoted on our confirmation was a state employee rate. We are not state employees, and we did not ask for a state employee rate. They didn't want to honor the rate although they had already checked us in and given us our room keys, breakfast coupons, and parking pass! I had to argue a bit, but they finally honored the rate we were quoted. When we went to breakfast the next morning, we found that breakfast was only $9.75 which would have been $39 for two people for two days even though the hotel had tried to charge us an additional $47! The morning we were going to check out, we received our bill under the door. The rate of $85 per night was correct, but we were also charged $15 per day for a refrigerator. We didn't have a refrigerator! We had to go to the front desk again to have $30 removed from our bill. The location of this hotel is great. It's within walking distance of most of the Lincoln and IL government sites. However, I don't think we'd stay there again despite the good things such as the very friendly staff at Lindsay's (the restaurant), and the fairly well maintained pool/whirlpool area.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Young Singles, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites