We came to Springfield for a basketball tourament at a local college. We chose to stay at the Ramada Limited due to the convenience of the location in relation to the college.
Big Mistake.
First of all the price the clerk was trying to charge us didnt match the sign that was advertising outside. We had to haggle to get him down to a decent range, which was still more than what was advertised outside.
Second, after we got our room keys we went upstairs where you could choke on the horrible stale smoke smell.
Third, we ordered pizza and the delivery boy went to the wrong room so when we called about the pizza he said that he had our name but there was no one at the front desk to ask what room were we actually in! So it took about 2 hours to get a pizza!
Fourth, we got up the next morning wanting to take a shower and get ready to leave and there was no hot water! This was crazy! but the pool was sure warm last night. My daughter got to swim for 2 minutes before a bunch of thugs took over the pool.
Fifth, they were very stingy with the "free" continental breakfast. I had to ask for a styrofoam cup, waffle mix, syrup, bread, and milk! It was like being at home cooking and cleaning! I had to wet a napkin and clean the table in order for my family to sit down and eat something. I was determined to get something for the money that we spent! I didnt care if it was cereal or waffles, we deserved so much better than we received.
I did not appreciate the way that the clerk acted when I had to ask him to bring things out for us-he acted like he wanted to pass out or something from having to over exert himself. (in his mind) He talked on his cell phone and watched me clean the table off so my family could eat. We noticed the way the clerk kept staring at us while we were eating and I told everyone to smile at him. I think he wanted to intimidate us so that we would leave without eating. I could have cared less. He quit that game when my husband came down to join us.-lol
I will never stay at any Ramada Limited again in my lifetime. This was hell on earth. And we paid cash for this...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC