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Courtyard by Marriott Boston Cambridge: Traveller Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 10 Reviews
5.0 of 5 stars
2
4.0 of 5 stars
4
3.0 of 5 stars
1
2.0 of 5 stars
2
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#12 of 17 hotels in Cambridge
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  • Hotel class: 3 of 5
  • Rooms: 203
  • Address: 777 Memorial Drive Cambridge, MA 02139
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: High-rise Hotel overlooking the Charles River, between Harvard & MIT. This description is based on information provided by the hotel.
No Business Centre Fitness Centre Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: £115 ($199) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Courtyard by Marriott Boston Cambridge

( 5-9 of 10 )
“A mixed bag of good and bad”

Courtyard by Marriott Boston Cambridge

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2 of 5 stars
Burlington, Vermont
17 Jun 2008
2/2 found this review helpful

I stayed at the "Courtyard Boston Cambridge" from June 9-12, and it was a mixed bag of good and bad.

The good:

The renovations from what was a shabby/rundown old Radisson were nicely accomplished. The air conditioning worked well during the 95 degree days I endured in Boston, and the hotel was clean and comfortable.

The bar/restaurant was simple, served up a tasty panini, though the menu is not much more than a bar menu of a few things.

The bad:

The location isn't especially central to anything, so unless you like shopping at the computer store or Trader Joe's supermarket next door, you have a 20 minute walk into Central Square, 30 minutes to Harvard Square, and 15 minutes across the river to the nearest MBTA stop to get to downtown Boston. At 95 degrees during my visit last week, walking wasn't an especially attractive option....good thing I brought a book to read in my room, because nothing else happens near this location.

The $22 per night parking fee is a real rip-off, this isn't downtown where space is at a premium. This is nothing more than gouging guests because you think you can get away with it.

The early morning front desk person was a total zero, she had no customer service training at all. When USA Today didn't get delivered to my door one morning, I asked for a copy at the front desk on my way to my office. She disinterestedly told me they only got half the papers they expected, so half the rooms didn't get them. Her lack of interest in my request made me quite unhappy, and I asked for a 75 cent credit on my bill, as a matter of principle. She refused repeatedly, insisting that since I hadn't "paid for the paper", I wasn't "owed a refund." I then had to read to her Courtyard's own written policy regarding USA Today found inside the keyholder given to every single guest since time immemorial.

To the hotel management's credit, they responded to my complaint later, and satisfactorily, but the front desk woman in question was not at all customer-friendly or savvy.

Ultimately, if you get a decent rate, and you don't need to be near shopping/restaurants/nightlife, this can be a good choice.

  • This TripAdvisor Member:
    • Liked — Nicely done renovations
    • Disliked — The location could be better, there's not much nearby to do or see
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
signothetimes53's Summary
Date of Stay: June 2008
Travelled with: Solo traveler
Visit was for: Business
Age group: 50-64
Member since: 07 March 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 2 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
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Average price*: £115 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Courtyard gets a good grade during Harvard graduation”

Courtyard by Marriott Boston Cambridge

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4 of 5 stars
Austin, TX
5 Jun 2008
1/1 found this review helpful

(I have to admit that my opinion may be swayed by the complimentary martini I was given when I checked in! Sorry to say that they were only offered that one night.) I stayed here during Harvard graduation and got a rate of $199--a great rate for this week. The rate had to be pre-paid, but the Inn at Harvard and Charles Hotel had the same policy. This hotel is in a former Howard Johnsons, but the rooms have been redone. My room was spacious, the furniture was new, and the bathrooms were nice (I posted photos). The lobby is small and lacking ambiance, but that is a minor detraction. I did not eat here, so I can't comment on the food or restaurant. The best thing about this hotel is the free shuttle to and from Harvard Square. This was invaluable during the week to get us back and forth to the graduation events. Shuttle runs from 7 a.m to 10:45 p.m. (driver takes a break from 3-5 p.m.) Oh, and there is free parking, as well. I spoke so highly about this hotel that two families moved from their $450/night rooms at the Marriott--they were very surprised at how much bigger the rooms at the Courtyard were and they got a great rate and saved $175/night. (Graduation rates!)

  • This TripAdvisor Member:
    • Liked — Free shuttle
    • Disliked — Lobby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TxSwede's Summary
Date of Stay: June 2008
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: 28 November 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Girlfriend getaway, Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: £115 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Nice room and location”

Courtyard by Marriott Boston Cambridge

3 Jun 2008

My room was super-nice, very clean, and not overpriced for this quality of hotel (I paid between $99-150 per night). The staff was incredibly helpful and courteous, and the martini tastings in the late afternoons were a nice touch. The fitness room was impressive - one of the nicer ones I've used at a hotel. The hotel is right on the river, quite near Harvard campus and, conveniently, sandwiched between a Whole Foods and a Trader Joe's - as a business traveler, I prefer takeout after a long work day.
The only drawbacks were the steep price for parking ($33/day), and no breakfast was included in the room.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roxy_NC's Summary
Date of Stay: May 2008
Member since: 29 September 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Average price*: £115 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Lovely Area”

Courtyard by Marriott Boston Cambridge

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4 of 5 stars
Cornwall
24 May 2008

I will say that I used my Marriott Rewards, but I totally disagree with the other reviewers. I can't say it is worth $350 a night but I really like the area. The closest T station is a 15 minute walk but the hotel offers a shuttle service if you don't like to walk. In addition the shuttle will take you to Harvard Square. I believe other locations as well. The hotel staff was very accommodating. We walked and both walks were lovely. The tree lined streets with well kept houses are great to look at and one gets the real feel for the neighborhood. We walked along the Charles River from Harvard Square which took about 20-25 minutes. Very beautiful.

I couldn't find a lot of reviews about this hotel because it was previously the Radisson and just opened under the Courtyard Marriott name. That hotel sounded awful before which scared me a bit when I read about it. Marriott seems to have done a great job renovating. Everything is new and clean. We have been very comfortable.

  • This TripAdvisor Member:
    • Liked — The window opens. I like when I can get fresh air. There is HDTV.
    • Disliked — Everything was great.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kcarty's Summary
Date of Stay: May 2008
Travelled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: 24 May 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Outdoor / Adventure, Other
Was this review helpful? Yes No
Check Rates
Average price*: £115 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“There are two other Marriotts a mile away... stay there!”

Courtyard by Marriott Boston Cambridge

23 May 2008
1/1 found this review helpful

We were really looking forward to staying at a brand-new hotel, and really expected (why wouldn't we?) that it be top-of-the-line Marriott standard. I am a Gold member with Marriott and travel approx 60 nights per year, and this was the first time I have not been acknowledged as a Marriott Rewards Member.

The fire alarm went off BOTH mornings, and there was no valid reason given. The cable stations are practically non-existent; for example, we were within walking distance to Fenway Park, yet the hotel doesn't have NESN for people to watch it on?

Parking is $22 night, and I barely squeezed into a spot. The garage is too small and very poorly lit. Also, no hot tub and food? There is a residence Inn and a full-service Marriott in Kendall Square, just down Memorial Drive. Both have been open for many years and do a great job.

  • This TripAdvisor Member:
    • Disliked — Internet was VERY SLOW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelhelpfromLiz's Summary
Date of Stay: May 2008
Travelled with: Family (extended)
Member since: 14 October 2004
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes No
Check Rates
Average price*: £115 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Courtyard by Marriott Boston Cambridge

( 5-9 of 10 )
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Courtyard by Marriott Boston Cambridge Also Known As

Address: 777 Memorial Drive, Cambridge, MA 02139