Stayed here on a Friday night in April on our way to the Outer Banks. Very conveniently located just off I-64 on the west side of town. Very well maintained, clean and attractive. The suites are large, nicely furnished and comfortable. Plenty of parking just outside the main entrance to the building. Both a TGI Friday's and an Olive Garden are a very short walk away. Price includes complimentary cocktails at 5:30 as well as breakfast.
Only one little glitch, and I don't mean to overstate this, but management has decided to remove bacon and sausage from the buffet table. Instead, these items are doled out by the same chef who prepares the omelets, so you have to stand in another line if you want bacon or sausage. If that weren't exasperating enough, you are standing in line behind people who are waiting for omelets, so the line doesn't move very fast. After at least 5 minutes, I just gave up. And, of course, by then, the rest of my breakfast was no longer hot. Arrrrrgggghhh!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dear Valued Guest, We are glad you were able to stay at our Embassy Suites Richmond Hotel and found our location to be convenient and a great value having the extra room of our suites with breakfast and our evening reception. Our breakfast area can be a popular place, our apologies you had to wait. You will be happy to know you can select bacon and sausage from the buffet line should you visit in the future. Thank you for choosing to stay with us and we hope you will return if your travels bring you back to the Richmond area. Kind Regards, Kathleen Lyons, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC