The hotel is old and falling apart. There are wires that hang from the ceiling. The bathroom door can't open all the way because it hits the bar for the shower curtain. THE ELEVATOR DIDN'T WORK. The room really stank like smoke despite the fact that it was supposed to be a "non-smoking" room. It was boiling hot when we entered - AC had been completely off for some time. Asked for a late check-out - the night before they said they would grant it if they could - the next morning. Called the next morning - they said no because their checkout was already an hour later than it is other places. WHAT???? Most hotels have a noon checkout - which is what they had. I needed a late checkout because we have no electricity at home and had to go to an exercise class that would not allow me to return to the hotel until 11:45 AM. So would have had to somehow shower and pack and dress in 15 min. Staff was unnecessarily rude. WOULD NEVER RETURN TO THIS HOTEL.
- Also Known As:
- Comfort Inn Conference Center Midtown Hotel Richmond
- Comfort Inn Conference Center Midtown Hotel
- Comfort Inn Midtown
- Reservation Options:
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